Bereavement Services Manager

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Full time
Location: Lincoln
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Job offered by: City of Lincoln Council
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Category: IT & Technology
The job requirements are detailed below. Where applicable the skills, qualifications, and memberships required for this job have also been included. We are seeking a highly motivated and dedicated individual to lead our team of seven staff at Lincoln Crematorium, in the role of Bereavement Services Manager. We have been working with Lee Snashfold consultancy and the FBCA to modernise and transform all our processes and hence maximise the impact of over £2m of capital investment in recent years at our two-chapel crematorium site in the city. This role is responsible for not just the crematorium site, but also a mix of six old and new burial sites across the city. This is an exciting role offering a very competitive salary of up to £51,232 per year together with access to a range of other employee schemes and benefits (as set out below). In return, we expect the successful candidate to complete the transformation process for us and ensure the service continues to be offered in a sympathetic and compassionate way to a very high standard whilst having commercial awareness of achieving significant growth in revenue sales. If you are seeking a rewarding career and a fresh challenge for 2025 and beyond, then this is the role for you, one where you can make an immediate and lasting impact. Minimum Requirements:

The successful candidate will be able to demonstrate: ICCM Certificates in Cemetery and Crematorium Management and full Diploma or similar. Experience of working at a management level in Bereavement Services. In-depth knowledge of statutory, regulatory, strategic, and operational procedures for burials and cremations. Experience of developing and implementing a business and financial plan within bereavement services. Ability to demonstrate high levels of confidentiality, discretion, and diplomacy. Ability to build strong relationships with customers, the local community, and contractors/suppliers. Previous experience of leading, motivating, managing, or supervising a team of staff. Benefits we offer:

Flexible working options / Flexi time scheme. Generous annual leave entitlement plus bank holidays. Local government pension scheme (currently 23.4% employer contribution). Employee online discount scheme (including cinema, retail/supermarkets, and homeware/tech). Health and Wellbeing support. Sustainable Travel Options (Tax-free bike scheme and free parking at the crematorium). Green Car Scheme. Relocation Package (subject to approval/agreement in accordance with policy). For an informal discussion, please contact Steve Bird (Assistant Director - Communities & Street Scene) either via telephone on 01522 873421 or e-mail on steve.bird@lincoln.gov.uk. The closing date for applications is midnight on Monday 20th January 2025. In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement. All roles are subject to satisfactory pre-employment checks and a 6-month probationary period. This role also requires a basic DBS check. As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

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