BIHR Receptionist/ Administrator - Fixed term 2 years
Bradford Teaching Hospitals NHS Foundation Trust
Closing Date: 17.01.25 (this may change dependent on response) Shortlisting to take place week 18.01.25 Interview expected to take place in the week following shortlisting: commencing 30.01.25 The Bradford Institute for Health Research (BIHR) is part of Bradford Teaching Hospitals NHS Foundation Trust and is a centre of excellence in delivering high quality applied and clinical research that improves lives not only for the Bradford population but nationally and beyond. It accommodates many clinical and non-clinical research teams including National Institute for Health Research infrastructure and centres, a clinical research facility with a number of research outpatient rooms, informal and formal meeting rooms/ spaces, and has recently been extended to create a new reception and waiting area for research participants/ patients and visitors. Based in this new area the postholder will have day-to-day responsibility for the management of the reception area and will provide a full reception service for the BIHR. As the first point of contact for patients, staff and visitors to the building, the postholder must have a professional appearance and manner with excellent interpersonal skills. The role will provide an exciting and challenging opportunity for a highly motivated individual to be involved in the ongoing running of a new, purpose-built reception area. Main duties of the job
The postholder will be responsible for the day-to-day running of the BIHR reception from an administrative point of view. Manning a reception and waiting area, the postholder will be the first point of contact within the facility and therefore they will have a large impact on the research patient/ participant and visitor experience. Minimum Requirements
Applicants must possess excellent computer, keyboard and administrative skills, be highly organised and able to prioritise own workload and have excellent communication skills both written and verbal. You must have had previous experience of working in an administrative role and co-ordinating the work of a unit/ department as well as experience in a customer contact role. The successful candidate will have a friendly and professional manner, be enthusiastic and self-motivated adopting a flexible approach to work. Previous experience working in a research and/ or reception environment would be useful. About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We are one team We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Person Specification
Experience
Previous experience of working in an administrative role (at least 2 years' experience) Experience in a customer contact role, demonstrating experience of dealing with public Experience of co-ordinating the work of a Unit/ department Working in a research environment Previous experience of working in a reception environment Previous NHS experience Skills
Excellent computer skills including Microsoft Office, email and internet Excellent keyboard skills Excellent organisational skills Ability to prioritise workload Ability to work as part of a team as well as individually Ability to manage own workload Ability to handle confidential and sensitive information appropriately Able to respond quickly and flexibly to queries and requests for help Excellent and confident communication skills and ability to converse with managers and clinicians at all levels including verbal and written communication Knowledge
Knowledge of health and safety and security arrangements Willingness to undertake further training as required Evidence of being proactive and able to problem solve Conflict resolution training or equivalent Qualifications
At least GCSE level or equivalent Maths and English. RSA 2 or NVQ2 or equivalent qualification Other Requirements
Enthusiastic and self-motivated Flexible approach to work Keen to develop career and 'make job their own' Ability to work to tight and/or unexpected deadlines Conscientious and hardworking Ability to work unsupervised Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Bradford Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr
Bradford Teaching Hospitals NHS Foundation Trust
Closing Date: 17.01.25 (this may change dependent on response) Shortlisting to take place week 18.01.25 Interview expected to take place in the week following shortlisting: commencing 30.01.25 The Bradford Institute for Health Research (BIHR) is part of Bradford Teaching Hospitals NHS Foundation Trust and is a centre of excellence in delivering high quality applied and clinical research that improves lives not only for the Bradford population but nationally and beyond. It accommodates many clinical and non-clinical research teams including National Institute for Health Research infrastructure and centres, a clinical research facility with a number of research outpatient rooms, informal and formal meeting rooms/ spaces, and has recently been extended to create a new reception and waiting area for research participants/ patients and visitors. Based in this new area the postholder will have day-to-day responsibility for the management of the reception area and will provide a full reception service for the BIHR. As the first point of contact for patients, staff and visitors to the building, the postholder must have a professional appearance and manner with excellent interpersonal skills. The role will provide an exciting and challenging opportunity for a highly motivated individual to be involved in the ongoing running of a new, purpose-built reception area. Main duties of the job
The postholder will be responsible for the day-to-day running of the BIHR reception from an administrative point of view. Manning a reception and waiting area, the postholder will be the first point of contact within the facility and therefore they will have a large impact on the research patient/ participant and visitor experience. Minimum Requirements
Applicants must possess excellent computer, keyboard and administrative skills, be highly organised and able to prioritise own workload and have excellent communication skills both written and verbal. You must have had previous experience of working in an administrative role and co-ordinating the work of a unit/ department as well as experience in a customer contact role. The successful candidate will have a friendly and professional manner, be enthusiastic and self-motivated adopting a flexible approach to work. Previous experience working in a research and/ or reception environment would be useful. About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We are one team We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Person Specification
Experience
Previous experience of working in an administrative role (at least 2 years' experience) Experience in a customer contact role, demonstrating experience of dealing with public Experience of co-ordinating the work of a Unit/ department Working in a research environment Previous experience of working in a reception environment Previous NHS experience Skills
Excellent computer skills including Microsoft Office, email and internet Excellent keyboard skills Excellent organisational skills Ability to prioritise workload Ability to work as part of a team as well as individually Ability to manage own workload Ability to handle confidential and sensitive information appropriately Able to respond quickly and flexibly to queries and requests for help Excellent and confident communication skills and ability to converse with managers and clinicians at all levels including verbal and written communication Knowledge
Knowledge of health and safety and security arrangements Willingness to undertake further training as required Evidence of being proactive and able to problem solve Conflict resolution training or equivalent Qualifications
At least GCSE level or equivalent Maths and English. RSA 2 or NVQ2 or equivalent qualification Other Requirements
Enthusiastic and self-motivated Flexible approach to work Keen to develop career and 'make job their own' Ability to work to tight and/or unexpected deadlines Conscientious and hardworking Ability to work unsupervised Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Bradford Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr
