Bilingual Credit Control Team Leader- Hybrid Remote - Banbury
Bibby Financial Services have an exciting opportunity available for a reliable BilingualCredit Control Team Leaderto join our team based in Banbury. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of £30,000 - £35,000 per annum.
We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.
Why us?
We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.
We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.
We empower our colleagues to be themselves and grow in the way they want – we believe in them and celebrate their success.
As our BilingualCredit Control Team Leader, we will reward you and your hard work with:
Private healthcare for you and your family
Company pension scheme
Wide range of flexible benefits, such as gym membership, technology, or health assessments
Access to an online wellbeing centre
Range of discounts from many businesses
25 days holiday which increases with service and options to buy or sell more
Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme
The role requires excellent leadership of a team of credit controllers in order to achieve high engagement and performance. This will be achieve by managing performance and supporting team members to achieve their monthly KPI’s. The role requires a keen eye for risk and also to spot new business opportunities through contact with clients and debtors.
Your responsibilities as our BilingualCredit Control Team Leader will include:
Provides a high level of service to all clients, Business Centres and colleagues whilst minimising risk and ensuring excellent service to clients
Proactively seeks to understand their teams portfolios to assist them to spot both warning signs and opportunities
Leads a team of credit controllers to deliver excellent standards of client service and identify new business opportunities
Measures risk and performance via sampling and coaches team on improvement
Responsible for the training of team members through regular one to one review and improving performance and productivity through coaching.
Ensure good communication and cooperation with all stakeholders including Cash Administration and Business Centre relationship teams
Mitigate bad debt and risk situations across the credit controllers by monitoring their activity and ensuring a high quality of delivery of key processes and procedures
Identify new business opportunities through contact with clients and debtors
What we are looking for in our ideal Bilingual Credit Control Team Leader:
Credit control experience, office environment and customer service experience.
Good Communication, Excellent customer service and attention to detail
Credit Control experience in a financial service environment
Experiencemanaging Risk, Sales, People Management Skills; fluency in a second language (Italian, French or Spanish)
Basic IT, customer service/ administration NVQ
There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.
If you would like to join us, please click‘Apply’ today to be considered as our BilingualCredit Control Team Leader– we would love to hear from you!
We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.
We reserve the right to close applications early. No agencies, please Job Info Job Title: Bilingual Credit Control Team Leader Company: CV-Library Location: Oxford, Oxfordshire Posted: Closes: Jan 6th 2025 Sector: Contract: Permanent Hours: Full Time Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.
#J-18808-Ljbffr
Bibby Financial Services have an exciting opportunity available for a reliable BilingualCredit Control Team Leaderto join our team based in Banbury. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of £30,000 - £35,000 per annum.
We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.
Why us?
We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.
We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.
We empower our colleagues to be themselves and grow in the way they want – we believe in them and celebrate their success.
As our BilingualCredit Control Team Leader, we will reward you and your hard work with:
Private healthcare for you and your family
Company pension scheme
Wide range of flexible benefits, such as gym membership, technology, or health assessments
Access to an online wellbeing centre
Range of discounts from many businesses
25 days holiday which increases with service and options to buy or sell more
Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme
The role requires excellent leadership of a team of credit controllers in order to achieve high engagement and performance. This will be achieve by managing performance and supporting team members to achieve their monthly KPI’s. The role requires a keen eye for risk and also to spot new business opportunities through contact with clients and debtors.
Your responsibilities as our BilingualCredit Control Team Leader will include:
Provides a high level of service to all clients, Business Centres and colleagues whilst minimising risk and ensuring excellent service to clients
Proactively seeks to understand their teams portfolios to assist them to spot both warning signs and opportunities
Leads a team of credit controllers to deliver excellent standards of client service and identify new business opportunities
Measures risk and performance via sampling and coaches team on improvement
Responsible for the training of team members through regular one to one review and improving performance and productivity through coaching.
Ensure good communication and cooperation with all stakeholders including Cash Administration and Business Centre relationship teams
Mitigate bad debt and risk situations across the credit controllers by monitoring their activity and ensuring a high quality of delivery of key processes and procedures
Identify new business opportunities through contact with clients and debtors
What we are looking for in our ideal Bilingual Credit Control Team Leader:
Credit control experience, office environment and customer service experience.
Good Communication, Excellent customer service and attention to detail
Credit Control experience in a financial service environment
Experiencemanaging Risk, Sales, People Management Skills; fluency in a second language (Italian, French or Spanish)
Basic IT, customer service/ administration NVQ
There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.
If you would like to join us, please click‘Apply’ today to be considered as our BilingualCredit Control Team Leader– we would love to hear from you!
We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.
We reserve the right to close applications early. No agencies, please Job Info Job Title: Bilingual Credit Control Team Leader Company: CV-Library Location: Oxford, Oxfordshire Posted: Closes: Jan 6th 2025 Sector: Contract: Permanent Hours: Full Time Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.
#J-18808-Ljbffr
