Key Responsibilities: Address workflow issues within the Aderant system. Identify and resolve discrepancies in fee earner dashboards, task lists, and billing lists. Handle queries from fee earners and partners with professionalism, escalating when necessary. Raise and manage support tickets with Aderant. Review prebill audit reports for discrepancies. Communicate issues to the billing team promptly. Provide assistance and coverage for other billing team members as required. Perform additional administrative tasks within the finance department.
Key Requirements: Prior experience with Aderant is preferred. Familiarity with the Billing and Entity Manager modules is advantageous. Strong team player with excellent communication skills. Flexibility during busy periods. Meticulous attention to detail and a methodical approach. Ability to multi-task and prioritize effectively under pressure. Proficiency in written and numeric skills. Competence in Microsoft Excel and Word. Eagerness to learn and develop new skills. Strong organizational abilities.
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