NCS is proud to be one of the largest office technology providers in the UK and as such have strong relationships with some of the world’s leading manufacturers which include Mitel, Panasonic, Lexmark, Toshiba and many more.
We are currently recruiting for a
Billing Manager
to join and manage our Billing Team within the Glasgow Head Office. Reporting to the Group Service Director/Service Delivery Manager, the Billing Manager will assist in the smooth running of our busy Billing Departments. Main duties will include, but are not limited to, the following:
Oversee the start and finish of the Telecom Billing process via Abillity. Oversee the start and finish of the Copier and Mailroom fixed and meter billing process via 2serv, soon to be migrated to Vantage Online. Monitor customer contractual obligations. Manage SDR and CDR imports while reconciling the Supplier invoices with the NCS Purchase Ledger team. Adopt the position of superuser for all services under NCS’s software platforms. Maintain all rates, pricing and troubleshooting of NCS’s billing platforms. Provide analysis and reporting on all cost control and optimisation of NCS’s billing platforms. Respond to adhoc report requests from the sales force and Directors. Lead and mentor the NCS Billing Team. Provide support and training for all Billing platforms. Achieve and maintain the accurate and timely production of all telecom invoices. Work with existing managers to improve efficiency and resolve issues on any client contract. Ensure timely feedback of updates and information for NCS customers and attend customer meetings if required. Ensure maximum productivity of the administration team to prevent records from not being obtained or checked over the course of a reporting period. Promote best practice, competence, and continuous improvement in all aspects of NCS service delivery. Support the business Service strategy and deliver the required customer service and financial performance. Skills and Abilities
Knowledge of Excel is desirable. Knowledge of Billing platforms is essential.
Abillity, 2serv or Vantage Online knowledge is not essential but desirable. Strong analytical and problem-solving skills are essential. Excellent organisational skills with the ability to prioritise. High working standards, accuracy in output of work. Ability to work as part of a team and on your own initiative. Excellent communication skills, written and verbal. Able to work under pressure to tight deadlines. Job Details
Job Types:
Full-time, Permanent Pay:
£30,000.00 - £38,000.00 per year Schedule: Day shift Monday to Friday Reference ID: NCS BillManDec2024 Seniority level
Mid-Senior level Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Telecommunications
#J-18808-Ljbffr
Billing Manager
to join and manage our Billing Team within the Glasgow Head Office. Reporting to the Group Service Director/Service Delivery Manager, the Billing Manager will assist in the smooth running of our busy Billing Departments. Main duties will include, but are not limited to, the following:
Oversee the start and finish of the Telecom Billing process via Abillity. Oversee the start and finish of the Copier and Mailroom fixed and meter billing process via 2serv, soon to be migrated to Vantage Online. Monitor customer contractual obligations. Manage SDR and CDR imports while reconciling the Supplier invoices with the NCS Purchase Ledger team. Adopt the position of superuser for all services under NCS’s software platforms. Maintain all rates, pricing and troubleshooting of NCS’s billing platforms. Provide analysis and reporting on all cost control and optimisation of NCS’s billing platforms. Respond to adhoc report requests from the sales force and Directors. Lead and mentor the NCS Billing Team. Provide support and training for all Billing platforms. Achieve and maintain the accurate and timely production of all telecom invoices. Work with existing managers to improve efficiency and resolve issues on any client contract. Ensure timely feedback of updates and information for NCS customers and attend customer meetings if required. Ensure maximum productivity of the administration team to prevent records from not being obtained or checked over the course of a reporting period. Promote best practice, competence, and continuous improvement in all aspects of NCS service delivery. Support the business Service strategy and deliver the required customer service and financial performance. Skills and Abilities
Knowledge of Excel is desirable. Knowledge of Billing platforms is essential.
Abillity, 2serv or Vantage Online knowledge is not essential but desirable. Strong analytical and problem-solving skills are essential. Excellent organisational skills with the ability to prioritise. High working standards, accuracy in output of work. Ability to work as part of a team and on your own initiative. Excellent communication skills, written and verbal. Able to work under pressure to tight deadlines. Job Details
Job Types:
Full-time, Permanent Pay:
£30,000.00 - £38,000.00 per year Schedule: Day shift Monday to Friday Reference ID: NCS BillManDec2024 Seniority level
Mid-Senior level Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Telecommunications
#J-18808-Ljbffr
