Biologics Coordinator - Rheumatology
who shares our ambition and vision to deliver the
Best of Care by the Best People
and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. To be responsible for the co-ordination of the ongoing delivery of anti-TNF therapies and support the wider Rheumatology Administrative office. Main duties of the job
Organise office procedures for the biologics service for rheumatology and gastroenterology patients. Maintain a record of medical case notes/x-rays within the office and ensure that a trace is kept of their destination both manually and using the computerised case note tracking system. Ensure that all patients' reports, investigation results and last clinic letters are brought to the attention of the consultant and his team together with the patient prescriptions, with the patient’s file letters, pathology reports in patients' files prior to being returned to the records library. Take messages or reply to queries from GPs, patients, other hospital departments and outside agencies; finding the patient's file before referring query to clinical staff, if unable to deal with query. Co-ordination and tracking of funding applications with relevant PCT/LHB Business managers and Chief Pharmacist. Co-ordination and tracking of patient registration and prescription documentation with Chief Pharmacist and Healthcare at Home/Alcura/BUPA. Ensure the patient has a follow-up appointment in accordance with BSR/NICE guidelines and local policies. Co-ordinate daycase (Medical) admissions, Doctors information letters, dates. Book the patients for daycase admissions and send out appointment letters. Rebook their follow-up infusions and send appointment letters. Liaise with daycase (Medical) unit as necessary. Send appropriate admission letter and instruction to the patient. Liaise with patient pre-treatment for confirmation of attendance and update Pharmacy computerised patient treatment tracker. Ensure cancelled patients are replaced and notify relevant departments. Ensure patient details are kept up to date and register deaths as appropriate. Ensure correspondence is sent to relevant department or relevant CCG. To take responsibility for the maintenance of an up-to-date register of pending and current patients. Co-ordination of biologics documentation including post discontinuation of anti-TNF 6-monthly. Transfer of notes for admission and requesting notes from other departments through the admissions clerk. Photocopying of documentation. Check appropriate OPAs and prepare documentation for such. Check files before filing and ensure that patients tests, i.e. x-rays and other investigations are complete. Maintain and update database. Person Specification
Qualifications
NVQ level 3 or equivalent. Knowledge
Computer literate including ability to use Microsoft packages such as Excel. Experience
Experience of patient administration systems. Proven ability to solve problems using standard operating procedures. Skills
Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel. Ability to empathise with patients and carers and to provide a caring environment to aid communication. Ability to work on own initiative and to work within a team. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,071 to £25,674 a year per annum/pro rata.
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