Are you an organised, friendly, and proactive individual looking for an opportunity in healthcare administration? We are seeking a Booking Office Assistant to join our Musculoskeletal (MSK) Physiotherapy Outpatient Team. This role is crucial in providing excellent administrative support and ensuring a seamless experience for patients and staff.
Main duties of the job
Managing bookings, rescheduling appointments, and maintaining patient records using IT systems such as RiO, TrakCare, and Maxims. Handling referrals and coordinating appointments via telephone, email, and other platforms. Supporting clinic efficiency by optimising appointment slots and assisting with administrative tasks. Acting as the first point of contact for patients and visitors, providing excellent customer service. Why Join us?
At Somerset NHS Foundation Trust, we pride ourselves on our values of
kindness, respect, and teamwork.
You will be part of a dedicated team committed to improving patient care and making a positive impact on the community. If you are enthusiastic, organised, and eager to contribute to the success of our MSK Physiotherapy Team, we would love to hear from you! Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Managing bookings, rescheduling appointments, and maintaining patient records using IT systems such as RiO, TrakCare, and Maxims. Handling referrals and coordinating appointments via telephone, email, and other platforms. Supporting clinic efficiency by optimising appointment slots and assisting with administrative tasks. Acting as the first point of contact for patients and visitors, providing excellent customer service. Why Join us?
At Somerset NHS Foundation Trust, we pride ourselves on our values of
kindness, respect, and teamwork.
You will be part of a dedicated team committed to improving patient care and making a positive impact on the community. If you are enthusiastic, organised, and eager to contribute to the success of our MSK Physiotherapy Team, we would love to hear from you! Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
