Branch Administrator

Company Overview We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary work solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders. Job Summary As an Administrator for Altrad Generation, you will be responsible for carrying out administrative tasks to ensure a smooth and effective running of the branch. You will be responding to all customer enquiries face to face, by phone, and via email, promptly and professionally. To process the hire and/or sales transactions in a manner that meets the requirements of the customer and of the branch. Responsibilities and Duties Acquire thorough working knowledge of all Company products that are available for hire and sale, keeping your knowledge up to date, particularly when new products arrive. Prepare hire and sale quotations ad hoc and follow up on all quotations to secure business for the Company. Arrange effective transport to ensure smooth collection and delivery of materials. Operate all communications equipment speedily and effectively, ensuring all relevant manual or online documentation is accurately raised at the correct time. Prompt current and potential customers to use the full range of company products and services. Complete hire contracts and delivery/collection notes. Ensure that the Company’s procedures for bad debts and credit control are implemented effectively. Maintain due regard to Health & Safety and responsibility for your working environment, other employees, customers, and members of the public. Qualifications and Skills Previous customer experience Confident telephone skills Proficient in Microsoft Software (i.e., Excel, Outlook) Excellent verbal and written communication skills Minimum of 1 year relevant administrative experience in the construction industry or a customer service environment Process driven Ability to work in a complex and fast-paced environment Team player Hands-on approach In Return, We Offer: Competitive pay rate 24/7 access to an Employee Assistance Programme Bonus Scheme Health cash plan Excellent contributory company pension scheme Long service award Free on-site parking Employee referral scheme Free life insurance Annual leave Job Type:

Full-time Pay:

From £27,000.00 per year Schedule:

Monday to Friday Work Location:

In person

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