You’ll be responsible for making sure the customer experience in your branch is the best on the high street. Your leadership skills and keen commercial mind will get the best results from your team.
We need a
Branch Manager
for our branch in
Wallingford. This role is a permanent role working full time, 35 hours per week, Monday to Saturday. If this role is advertised as part time, the salary will be pro rata. You’ll need to be within a 45-minute commute of the branch you’re applying to work in. Here’s the good news: whilst major banks continue to close branches, we’re keeping ours open. Nationwide’s commitment to the High Street means we now have the UK’s largest network, with over 600 branches. If the location you’re considering is outside the 45 minutes, please check our
other vacancies
that are closer to you. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing
Working on the branch floor alongside your team, you’ll ensure they are fully trained and performing at their best. You’ll manage a high level of customer expectations and have an in-depth knowledge of all our products and services. You’ll also be responsible for creating and implementing your branch's business plan. Our branches are always busy, so you’ll need to be organised and able to work quickly while still providing the best service. You’ll have the support of your management team to help with training and guidance. You’ll also need to be able to use our computer systems and processes. Don’t worry, we’ll train you to do that. About you
As a minimum requirement, you’ll be able to take control of your branch and lead your team while meeting FCA standards and delivering top-notch customer service. You will have experience in managing people and working in a busy retail environment, leading by example with a commercial understanding and knowledge of financial regulations and processes. You will monitor and explore branch activity to spot opportunities and make your customers better off. By being resilient, versatile, and flexible, you will be able to prioritise effectively and deal with ever-changing requests. Previous experience as a branch manager in a retail environment would be an advantage. We are the front line in protecting our members and building our society. Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by demonstrating these behaviours. Say it straight
- Be honest and direct with good intent, using clear and precise language. Push for better
- Aim high and constantly look for better ways to serve our customers and members. Get it done
- Prioritise what will have the greatest impact, be decisive, and take accountability for delivering on the end-to-end outcome. We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually, so it’s a good idea to highlight your most relevant experience on your application to give yourself the best chance. The extras you’ll get
There are various employee benefits available at Nationwide, including: A personal pension – if you contribute 7% of your salary, we’ll top up by a further 16% Up to 2 days of paid volunteering a year 25 days holiday pro-rata Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Access to an annual performance-related bonus Access to training to help you develop and progress your career Wellhub - Access to a range of free and paid options for health and wellness What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – our customers who have their current account, mortgage, or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank; they can choose a modern mutual instead. What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#J-18808-Ljbffr
Branch Manager
for our branch in
Wallingford. This role is a permanent role working full time, 35 hours per week, Monday to Saturday. If this role is advertised as part time, the salary will be pro rata. You’ll need to be within a 45-minute commute of the branch you’re applying to work in. Here’s the good news: whilst major banks continue to close branches, we’re keeping ours open. Nationwide’s commitment to the High Street means we now have the UK’s largest network, with over 600 branches. If the location you’re considering is outside the 45 minutes, please check our
other vacancies
that are closer to you. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing
Working on the branch floor alongside your team, you’ll ensure they are fully trained and performing at their best. You’ll manage a high level of customer expectations and have an in-depth knowledge of all our products and services. You’ll also be responsible for creating and implementing your branch's business plan. Our branches are always busy, so you’ll need to be organised and able to work quickly while still providing the best service. You’ll have the support of your management team to help with training and guidance. You’ll also need to be able to use our computer systems and processes. Don’t worry, we’ll train you to do that. About you
As a minimum requirement, you’ll be able to take control of your branch and lead your team while meeting FCA standards and delivering top-notch customer service. You will have experience in managing people and working in a busy retail environment, leading by example with a commercial understanding and knowledge of financial regulations and processes. You will monitor and explore branch activity to spot opportunities and make your customers better off. By being resilient, versatile, and flexible, you will be able to prioritise effectively and deal with ever-changing requests. Previous experience as a branch manager in a retail environment would be an advantage. We are the front line in protecting our members and building our society. Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by demonstrating these behaviours. Say it straight
- Be honest and direct with good intent, using clear and precise language. Push for better
- Aim high and constantly look for better ways to serve our customers and members. Get it done
- Prioritise what will have the greatest impact, be decisive, and take accountability for delivering on the end-to-end outcome. We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually, so it’s a good idea to highlight your most relevant experience on your application to give yourself the best chance. The extras you’ll get
There are various employee benefits available at Nationwide, including: A personal pension – if you contribute 7% of your salary, we’ll top up by a further 16% Up to 2 days of paid volunteering a year 25 days holiday pro-rata Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Access to an annual performance-related bonus Access to training to help you develop and progress your career Wellhub - Access to a range of free and paid options for health and wellness What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – our customers who have their current account, mortgage, or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank; they can choose a modern mutual instead. What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#J-18808-Ljbffr
Industry:
Financial Services
Specialties:
Retail Financial Services, Mortgages, Savings & Banking
Employees:
10,001+
Annual Revenue:
£3.86B
Founded:
1846
Address:
Pipers Way, Swindon, Wilts, GB, SN381NW
Unlike the banks we are owned by our members, not shareholders. That’s anyone who banks, saves or has a mortgage with us. Which means we can always focus on what’s best for them. It’s our fundamental difference and what makes us a good way to bank.
