We have an exciting opportunity for a Branch Manager in our Newcastle store and we’re inviting candidates to apply. Based at our store in Byker, you will have responsibility for all aspects of running the branch, ensuring it is completely focused on serving customers and making sales.
Key responsibilities include :
Managing, recruiting, training, motivating and focusing the Branch staff (approx 8)
Scheduling staff to match customer demand.
Delivering the highest levels of customer service.
Displaying and merchandising our products attractively, clearly and effectively.
Delivering workshop services to the highest levels.
Meeting or exceeding agreed sales targets.
Keeping the department’s costs within agreed budgets.
Dealing with customer problems and complaints when they arise.
Operating specific and regular cash handling procedures and administrative processes.
Having the drive and motivation to identify, act on and deliver sales opportunities.
Contributing to the overall strategic management of the business.
You will report to the Retail Manager who has overall responsibility for all of our Branches.
It is essential that you :
Are able to demonstrate strong administrative, leadership and motivational skills.
Have a highly developed sense of customer service.
Can manage customer & staff expectations whilst maximising the sales opportunity.
Are an effective time-manager and a pragmatic problem solver.
Must place great emphasis on service quality and productivity, whilst paying attention to detail and ‘completing / finishing’.
Have the drive and motivation to identify, act on, and deliver sales opportunities.
In return we offer:
As a small tight-knit team we are committed to accommodating flexible working hours.
We offer competitive rates of pay based on level of experience.
An excellent staff discount scheme on bikes, parts, accessories and clothing.
Supported entry into cycling competitions and events.
After a year of service you have the option to join our Co-operative and have a say in how we run our business at our AGM.
As a Co-operative we also have bonus opportunities for a share in the profits.
If you have the enthusiasm, appetite and personality to deliver flawless customer service and are interested in joining our management team in Newcastle then we want to hear from you.
Please send your CV and a covering letter to jobs@edinburghbicycle.com
or pop into the Branch on Union Road, Byker for a chat with the Retail Manager
#J-18808-Ljbffr
or pop into the Branch on Union Road, Byker for a chat with the Retail Manager
#J-18808-Ljbffr
