Branch Manager/Senior Therapist

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Full timePart timePer hour
Location: Bournemouth
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Job offered by: The Venue Beauty Salon
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At The Venue Beauty Salon & Clinic, we pride ourselves on offering high quality beauty and aesthetic treatments, from advanced laser therapies to luxurious beauty treatments. Due to rapid growth and high demand, we are looking for a talented and experienced individual to take on a unique role that combines branch management and hands-on beauty therapy. If you are passionate about beauty and possess strong leadership skills, this could be the perfect opportunity for you.

Job Summary: The Branch Manager / Senior Therapist will split responsibilities between managing the day-to-day operations of our salon and providing treatments to clients. This dual role requires a versatile professional who can inspire a team, ensure top-tier customer service, and deliver expert treatments. Ideal candidates will have experience in both management and beauty therapy, with a commitment to fostering a warm and welcoming salon environment.

Key Responsibilities:

As Branch Manager:

Oversee salon operations, including scheduling, staff management, and inventory control

Achieve branch sales targets through excellent client service and product knowledge

Lead, coach, and motivate the team, promoting a positive workplace culture

Implement marketing and promotional activities to drive client growth

Ensure the salon is clean, safe, and compliant with health and safety regulations

Address client feedback and resolve any issues promptly

Maintain financial records and report on salon performance to senior management

As Beauty Therapist:

Perform a range of beauty treatments

Consult with clients to understand their needs and tailor treatments accordingly

Provide expert advice on skincare, products, and treatment plans

Ensure a comfortable, relaxing experience for each client

Maintain a clean and hygienic treatment area

Requirements:

Qualified Beauty Therapist with NVQ Level 3 or equivalent

Proven experience in a similar role, ideally with a combination of management and beauty therapy experience

Strong leadership and organisational skills

Ability to deliver exceptional customer service

Skilled in performing a variety of beauty treatments, with a preference for experience in advanced skin and laser treatments

Sales oriented with a track record of achieving targets

Friendly, approachable, and passionate about the beauty industry

Flexible to work evenings and weekends as required

What We Offer:

Competitive salary with performance-based bonuses

Ongoing training and development opportunities

A supportive, inclusive work environment

Discounts on treatments and products

Commission on retail sales (up to 17.5%)

First uniform paid

Work-life balance with 4-day working week opportunities for full-time.

Pension scheme offered

For every year you have been with the Venue Beauty Salon, as a thank you for your continued loyalty you will be rewarded an extra day for every year you have been with us.

Regular investment into advance training courses I.e SPMU or Laser

Treatments for yourself - If you choose to come in in your own time and do treatments on each other this will be FREE!

Treatments in salon time - 50% discount applied.

Birthday treatment given every year

Fantastic new booking system which you can access on your mobile phones of your column and management

Regular team meetings and appraisals to guide you in your development

Two staff events a year and regular staff drinks for team bonding

How to Apply: If you're a versatile beauty professional with a passion for management, please send your CV and cover letter to salonmanager@thevenuesalon.co.uk.

Job Types: Full-time, Part-time, Permanent

Pay: £12.00-£13.50 per hour

Expected hours: No less than 25 per week

Experience:

Organisational skills: 1 year (required)

Customer service: 3 years (required)

Leadership: 1 year (required)

Work Location: In person

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