THE ROLE
We’re looking for travel enthusiasts with a passion for guest service for our depot in Christchurch. You’ll be the face of our company, reporting directly to the Oceania - Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.
WHAT WILL YOU WORK ON?
Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs;
Take care of the fleet, logistics, and ensure our campervans are maintained in top condition;
Manage booking activities, local suppliers, and cleaning services;
Handle complaints, emergencies, and any local issues that may arise to ensure smooth operations;
Prepare and clean our campervans;
Maintain our campervans in top condition and monitor maintenance and repair needs;
Assist in reselling campervans, preparing and showing them to prospective buyers.
WHO ARE WE LOOKING FOR?
You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail, or Rent-a-car being desirable;
You have great communication skills and are used to dealing with customers directly;
You’re eligible to work in New Zealand, have a valid driver's licence, and feel confident enough to drive a campervan (mandatory);
You’re a responsible person who takes their work seriously and can be relied upon;
You’re well-organised and good at solving problems.
THE INDIE COMMITMENT!
Be part of a young, fast-growing, and innovative company where you can make a difference;
Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
Continuous training and coaching to develop the skills that matter to you;
Compensation package that includes Performance and Referral Bonuses;
Free Road Trips, so you can experience Indie firsthand trips around the US and Europe.
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