Our client is a national business with a breakdown team in Castleford where all the breakdown controllers work in the office and manage all breakdowns for their fleet and plant. This role is to ensure calls are handled from drivers and other staff operating plant in the situation of a breakdown or an instance that has arisen that could result in a breakdown. All incidents require dealing with and prioritising, then allocating a mobile technician to respond and fix the problem. The calls are national, and it is essential that you have previous experience in a breakdown controller or scheduling role.
Everyday tasks
Scheduling technicians to site or roadside to assess and fix plant & vehicles Managing the most cost-efficient scheduling Liaising with internal staff and teams providing excellent customer service Booking external repair work where necessary Our client is ideally looking for someone who has experience in a similar role within the plant and fleet sector, has excellent customer service skills, can prioritise workloads, and work to deadlines. This role is office-based with 25 days' annual leave plus statutory holidays and has a discretionary annual bonus and excellent pension contributions.
Job Info
Job Title:
Breakdown Controller Company:
CV-Library Location:
Leeds, West Yorkshire Posted: Closes:
Jan 19th 2025 Sector:
Administration Contract:
Permanent Hours:
Full Time
#J-18808-Ljbffr
Everyday tasks
Scheduling technicians to site or roadside to assess and fix plant & vehicles Managing the most cost-efficient scheduling Liaising with internal staff and teams providing excellent customer service Booking external repair work where necessary Our client is ideally looking for someone who has experience in a similar role within the plant and fleet sector, has excellent customer service skills, can prioritise workloads, and work to deadlines. This role is office-based with 25 days' annual leave plus statutory holidays and has a discretionary annual bonus and excellent pension contributions.
Job Info
Job Title:
Breakdown Controller Company:
CV-Library Location:
Leeds, West Yorkshire Posted: Closes:
Jan 19th 2025 Sector:
Administration Contract:
Permanent Hours:
Full Time
#J-18808-Ljbffr
