Broker Support Administrator

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Full time
Location: Chelmsford
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Job offered by: Group 1 Automotive UK
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Broker Sales Support Administrator BMW Chelmsford Salary: £25,168pa Full time: 40 hours per week, Monday - Friday Our Corporate Fleet Sales Team at BMW Chelmsford has an exciting opportunity for an experienced Sales Administrator to join their extremely successful team. This is a fantastic opportunity to join not only a great team of people but a company that will support you personally and professionally throughout your career. This role involves being responsible for the tasks and activities of our Fleet Sales Team to ensure a vehicle is ready for delivery or collection to meet the service level agreements set by our National, Broker, and Local Business accounts, and meeting Inchcape and OEM compliance standards. We are looking for someone who thrives working within a team and a fast-paced environment, who has excellent administration skills and great attention to detail. What we can offer you 33 days’ annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available. Retail discounts

that save you money every day. Gym discounts, cash healthcare plans , and a

cycle-to-work scheme . Car discounts

for new and used purchases and servicing. Flexible pension scheme

to support your financial future. Family-friendly policies

that help you spend more time with the people that matter. A

wellbeing programme

to support you and your family. Ongoing recognition

from your peers and leadership team. A

community volunteering day . What you’ll do day to day Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers. Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement. Order delivery packs and advise customers when the vehicle is en route to site. Book PDI with the Service department. Ensure that all documentation is in place prior to arranging delivery. Provide quoting support for our Broker network when required. Upload finance documents and order forms into Fleetbase and complete the relevant compliance checks. Offer vehicles for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on site. Helpful skills and qualifications Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do; we want to hear from you. To be a success in this role, you will have: Sales administration experience. Experience of using multiple IT systems. Experience in interacting with internal/external customers and delivering exceptional customer service. Highly organised with great attention to detail. Ability to work under pressure and to tight time schedules.

Who we are Be part of something big! Group 1 Automotive is on an exciting growth journey. We’re the largest partner in the UK for Mercedes-Benz, Volkswagen, and Audi, and the second largest for BMW & MINI. Home to more than 7000 colleagues who are dedicated to providing exceptional customer service, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us

- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits, and full support personally and professionally.

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