Role:
Apprentice Business Administrator
Salary:
Apprenticeship Standard
Location:
Colton, Leeds
Full Time:
35 hours
(Permanent)
We are looking for an Apprentice Business Administrator to join our innovative Customer Service Team in Colton, Leeds. We seek a confident, bubbly, driven individual who wants to build their career within the business sector and become the next future First Locate Superstar!
No prior experience is needed, just a great work ethic and driven personality. You will be fully trained and supported! You will be completing your Level 3 Business Administrator Apprenticeship via Juniper Training, with ongoing support from our excellent internal training and dedicated management team. Our Agile Coaches will mentor and support you through your journey, offering 1-1 support in your role and ensuring your learning is both enjoyable and to a high standard.
Upon successful completion of your 18-month Apprenticeship, our goal is to ensure a seamless transition into a full-time position where you can continue to develop and progress through our exciting career pathway to maximize your full potential.
First Locate is one of the UK’s largest outsourcing Financial Services companies. Our First Locate Family consists of approximately 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers.
So that’s us, now let’s talk about your role:
As our Apprentice Business Administrator, you will be responsible for the following:
Providing operational business admin support to the team to fulfill client requirements and business revenue targets.
Querying client customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about.
Data inputting on customer accounts with new information regarding the development of their relationship and situation.
Chasing customers for outstanding information when relevant.
Sending out invoices for customers to explain the detail of any debts that are outstanding.
What we need from you?
Demonstrate a positive, self-motivated approach to the role.
Have a strong attention to detail and accuracy of work.
Be reliable and professional.
Be excited to learn and develop new skills.
Be eager to immerse yourself in our brand and culture while living and breathing our company values.
Maths and English GCSE Grade 4/C or above are required for this role.
Why choose First Locate?
We are a Real Living Wage employer and a
Gold
accredited Investor in People.
A discretionary annual bonus for a job well done.
A fantastic culture with perks like flexible working and family leave.
Recognition awards, such as ‘Value Victor’ and ‘Go the Extra Mile’.
Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges, and more.
My Wellbeing Service includes 24/7 support and advice line, 24/7 GP access, and Counselling Service.
Trained mental health first aiders on all sites.
Loyalty reward for length of service, including increased holiday entitlement.
Have your birthday off, on us!
What Happens Next?
We’ll be in touch if your application is successful, so keep an eye on your emails! We’ll share your CV with the hiring manager to review. If we feel we may be a good match, we’ll arrange a short call to learn more about you and answer any questions you have. We will then invite you to interview. Our interview process is tailored to each role and can be in person or held remotely. Full details will be confirmed if your application progresses to the next stage.
We are inclusive.
We’re an equal opportunities employer with a diverse, inclusive, merit-based, and equitable workplace. We recognize that diversity drives our creativity, resilience, and success, making our business stronger. Please let us know if you need any adjustments during our recruitment process.
Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), and credit file search.
#J-18808-Ljbffr
Apprentice Business Administrator
Salary:
Apprenticeship Standard
Location:
Colton, Leeds
Full Time:
35 hours
(Permanent)
We are looking for an Apprentice Business Administrator to join our innovative Customer Service Team in Colton, Leeds. We seek a confident, bubbly, driven individual who wants to build their career within the business sector and become the next future First Locate Superstar!
No prior experience is needed, just a great work ethic and driven personality. You will be fully trained and supported! You will be completing your Level 3 Business Administrator Apprenticeship via Juniper Training, with ongoing support from our excellent internal training and dedicated management team. Our Agile Coaches will mentor and support you through your journey, offering 1-1 support in your role and ensuring your learning is both enjoyable and to a high standard.
Upon successful completion of your 18-month Apprenticeship, our goal is to ensure a seamless transition into a full-time position where you can continue to develop and progress through our exciting career pathway to maximize your full potential.
First Locate is one of the UK’s largest outsourcing Financial Services companies. Our First Locate Family consists of approximately 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers.
So that’s us, now let’s talk about your role:
As our Apprentice Business Administrator, you will be responsible for the following:
Providing operational business admin support to the team to fulfill client requirements and business revenue targets.
Querying client customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about.
Data inputting on customer accounts with new information regarding the development of their relationship and situation.
Chasing customers for outstanding information when relevant.
Sending out invoices for customers to explain the detail of any debts that are outstanding.
What we need from you?
Demonstrate a positive, self-motivated approach to the role.
Have a strong attention to detail and accuracy of work.
Be reliable and professional.
Be excited to learn and develop new skills.
Be eager to immerse yourself in our brand and culture while living and breathing our company values.
Maths and English GCSE Grade 4/C or above are required for this role.
Why choose First Locate?
We are a Real Living Wage employer and a
Gold
accredited Investor in People.
A discretionary annual bonus for a job well done.
A fantastic culture with perks like flexible working and family leave.
Recognition awards, such as ‘Value Victor’ and ‘Go the Extra Mile’.
Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges, and more.
My Wellbeing Service includes 24/7 support and advice line, 24/7 GP access, and Counselling Service.
Trained mental health first aiders on all sites.
Loyalty reward for length of service, including increased holiday entitlement.
Have your birthday off, on us!
What Happens Next?
We’ll be in touch if your application is successful, so keep an eye on your emails! We’ll share your CV with the hiring manager to review. If we feel we may be a good match, we’ll arrange a short call to learn more about you and answer any questions you have. We will then invite you to interview. Our interview process is tailored to each role and can be in person or held remotely. Full details will be confirmed if your application progresses to the next stage.
We are inclusive.
We’re an equal opportunities employer with a diverse, inclusive, merit-based, and equitable workplace. We recognize that diversity drives our creativity, resilience, and success, making our business stronger. Please let us know if you need any adjustments during our recruitment process.
Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), and credit file search.
#J-18808-Ljbffr
