Role:
Apprentice Business Administrator
Salary:
Apprenticeship Standard
Location:
Colton, Leeds
Full Time:
35 hours
(Permanent)
We are looking for an Apprentice Business Administrator to join our innovative Customer Service Team in Colton, Leeds. We are looking for a confident, bubbly, driven individual who wants to build their career within the business sector and become the next future First Locate Superstar!
No prior experience is needed just a great work ethic and driven personality, and you will be fully trained and supported with the rest! You will be completing your Level 3 Business Administrator Apprenticeship via Juniper Training, but your training will be ongoing and will be supported by our excellent internal training and dedicated management team. Our Agile Coaches will mentor and support you through your journey offering 1-1 support in your role and completing your work to the required standard to ensure your learning is both enjoyable and to a high standard.
Upon successful completion of your 18-month Apprenticeship our goal is to ensure a seamless transition into a full-time position where you can continue to develop and progress through our exciting career pathway to maximise your full potential.
First Locate are one of the UK’s largest outsourcing Financial Services companies. Our First Locate Family is made up of approx. 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers.
Our Mission is simple:
‘Helping our clients efficiently manage their customers by providing high quality investigative and customer services who deliver innovative and market-leading services’.
Our Core Values are the ‘Guiding light’ that steers all our people’s attitude and behaviour towards others. Ensuring we deliver our mission whilst treating all our people and customers with dignity and respect.
So that’s us, now let’s talk about your role:
Providing operational business admin support to the team to allow them to fulfil client requirements and business revenue targets
Querying with client’s customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about.
Data inputting on to customer accounts with new information as to the development of their relationship and situation.
Chasing customers for outstanding information when relevant
Sending out invoices for customers to explain the detail of any debts that are outstanding
What we need from you?
Have a strong attention to detail and accuracy of work
Be reliable and professional
Be excited to learn and develop new skills
Be excited to immerse yourself in our brand, culture whilst living and breathing our company values.
Maths and English GCSE Grade 4/C or above are required for this role.
Why choose First Locate?
A discretionary annual bonus for a job well done.
A fantastic culture with little perks along the way including flexible working, family leave. Recognition awards, such as ‘Value Victor’ and ‘Go the extra Mile’ and many team based incentives.
Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges and much more
My Wellbeing Service which includes 24/7 support and advice line. 24/7 GP access. Counselling Service, discounted Gym Membership and much more.
Trained mental health first aiders on all sites.
Loyalty reward for Length of service including increased holiday entitlement.
Have your birthday off, on us!
What Happens Next?
We’ll be in touch if your application is successful so keep an eye on your emails! We’ll share your CV with the hiring manager to review. If we feel we may be a good match, then we’ll arrange a short call to learn more about you and answer any questions you have. We will then invite you to interview. Our interview process is tailored to each role and can be in person or held remotely. Full details will be confirmed if your application is progressed to the next stage.
We are inclusive.
We’re an equal opportunities employer with a diverse, inclusive, merit-based, and equitable workplace. We recognise that diversity drives our creativity, resilience, and success and makes our business stronger. Please do let us know if you need any adjustments during our recruitment process.
Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), credit file search.
#J-18808-Ljbffr
Apprentice Business Administrator
Salary:
Apprenticeship Standard
Location:
Colton, Leeds
Full Time:
35 hours
(Permanent)
We are looking for an Apprentice Business Administrator to join our innovative Customer Service Team in Colton, Leeds. We are looking for a confident, bubbly, driven individual who wants to build their career within the business sector and become the next future First Locate Superstar!
No prior experience is needed just a great work ethic and driven personality, and you will be fully trained and supported with the rest! You will be completing your Level 3 Business Administrator Apprenticeship via Juniper Training, but your training will be ongoing and will be supported by our excellent internal training and dedicated management team. Our Agile Coaches will mentor and support you through your journey offering 1-1 support in your role and completing your work to the required standard to ensure your learning is both enjoyable and to a high standard.
Upon successful completion of your 18-month Apprenticeship our goal is to ensure a seamless transition into a full-time position where you can continue to develop and progress through our exciting career pathway to maximise your full potential.
First Locate are one of the UK’s largest outsourcing Financial Services companies. Our First Locate Family is made up of approx. 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers.
Our Mission is simple:
‘Helping our clients efficiently manage their customers by providing high quality investigative and customer services who deliver innovative and market-leading services’.
Our Core Values are the ‘Guiding light’ that steers all our people’s attitude and behaviour towards others. Ensuring we deliver our mission whilst treating all our people and customers with dignity and respect.
So that’s us, now let’s talk about your role:
Providing operational business admin support to the team to allow them to fulfil client requirements and business revenue targets
Querying with client’s customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about.
Data inputting on to customer accounts with new information as to the development of their relationship and situation.
Chasing customers for outstanding information when relevant
Sending out invoices for customers to explain the detail of any debts that are outstanding
What we need from you?
Have a strong attention to detail and accuracy of work
Be reliable and professional
Be excited to learn and develop new skills
Be excited to immerse yourself in our brand, culture whilst living and breathing our company values.
Maths and English GCSE Grade 4/C or above are required for this role.
Why choose First Locate?
A discretionary annual bonus for a job well done.
A fantastic culture with little perks along the way including flexible working, family leave. Recognition awards, such as ‘Value Victor’ and ‘Go the extra Mile’ and many team based incentives.
Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges and much more
My Wellbeing Service which includes 24/7 support and advice line. 24/7 GP access. Counselling Service, discounted Gym Membership and much more.
Trained mental health first aiders on all sites.
Loyalty reward for Length of service including increased holiday entitlement.
Have your birthday off, on us!
What Happens Next?
We’ll be in touch if your application is successful so keep an eye on your emails! We’ll share your CV with the hiring manager to review. If we feel we may be a good match, then we’ll arrange a short call to learn more about you and answer any questions you have. We will then invite you to interview. Our interview process is tailored to each role and can be in person or held remotely. Full details will be confirmed if your application is progressed to the next stage.
We are inclusive.
We’re an equal opportunities employer with a diverse, inclusive, merit-based, and equitable workplace. We recognise that diversity drives our creativity, resilience, and success and makes our business stronger. Please do let us know if you need any adjustments during our recruitment process.
Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), credit file search.
#J-18808-Ljbffr
