Middlesbrough College is the largest General Further Education College in the Tees Valley with a £120million campus in the heart of Middlehaven. Within the campus, there is a main building for full and part-time vocational study, a dedicated Sixth Form, a STEM Centre, a Higher Education Centre, a Digital Centre, and the new £14million TTE Technical Training Centre opening in September 2024. Additionally, there is an Adult and Community Learning Centre close by which provides training to hundreds of adults and ESOL students each year with a new purpose-built Centre opening in the Centre of Middlesbrough in the next few years.
Key Responsibilities:
Potential permanent position upon completion of the apprenticeship program. Meeting and greeting visitors and learners to the department in a friendly and helpful manner. Effectively communicate via telephone, Teams, face to face, and email. Undertake all administrative duties including data input and assist with the preparation of reports, using relevant information systems. Report to and support the department Senior Administrator to ensure all student support related paperwork is processed in a timely manner and is accurate. Ensure general filing of electronic and paper correspondence is kept up to date. Undertake departmental administrative projects as required. Support with the staffing of open events as required. Adhere to confidentiality requirements and demonstrate a sensitive approach to the role due to the nature of information managed in the Student Support Services department. Keep the Departmental notice boards up to date and ensure the administrative area is tidy and organised. Actively show a commitment to the Departmental Strategic Objectives. Show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks, and Health & Safety Procedures. Participate in Continuous Professional Development including the introduction of new technologies to contribute effectively to the success of the College. Carry out other appropriate duties commensurate with your skills, knowledge, and experience. The College may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the College. Working Hours: Monday - Thursday, 08:30 - 17:00; Friday, 08:30 - 16:30.
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Potential permanent position upon completion of the apprenticeship program. Meeting and greeting visitors and learners to the department in a friendly and helpful manner. Effectively communicate via telephone, Teams, face to face, and email. Undertake all administrative duties including data input and assist with the preparation of reports, using relevant information systems. Report to and support the department Senior Administrator to ensure all student support related paperwork is processed in a timely manner and is accurate. Ensure general filing of electronic and paper correspondence is kept up to date. Undertake departmental administrative projects as required. Support with the staffing of open events as required. Adhere to confidentiality requirements and demonstrate a sensitive approach to the role due to the nature of information managed in the Student Support Services department. Keep the Departmental notice boards up to date and ensure the administrative area is tidy and organised. Actively show a commitment to the Departmental Strategic Objectives. Show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks, and Health & Safety Procedures. Participate in Continuous Professional Development including the introduction of new technologies to contribute effectively to the success of the College. Carry out other appropriate duties commensurate with your skills, knowledge, and experience. The College may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the College. Working Hours: Monday - Thursday, 08:30 - 17:00; Friday, 08:30 - 16:30.
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