We provide training to equip individuals with the skills, techniques, and resources to deliver courses on moving and handling, dementia care, and managing challenging behavior.
Full time position upon successful completion of the apprenticeship training.
Below is listed a summary of duties and responsibilities for this job title in no particular order of priority:
To work within the EDGE Services team – and to act as an example to others - in the efficient and successful delivery of services to our clients.
To comply – and ensure the compliance of others - with all EDGE Services policies and principles as laid out in EDGE Services’ Employee Handbook.
Responsibility for client contact in relation to requests for in-house training courses and places on public events.
To co-coordinate annual marketing strategy/timetable in conjunction with sales activities.
To attend and/or support conference attendance.
To coordinate the formulation of the public course timetable.
Co-ordinate in-house training schedule.
Process in-house/public booking confirmations.
To issue trainer diaries.
To communicate with training venues if necessary, and printing box labels for training materials to be couriered.
To arrange and organise accommodation for trainers and as/when required for others.
To arrange and organise travel requirements for trainers and as/when required for others.
To disseminate course details (questionnaires/delegates lists) are forwarded to trainers.
To communicate with trainers details of forthcoming training including date, client, venue and other relevant details.
To communicate with couriers to arrange manual handling equipment delivery/collection.
To support individual course promotional campaigns in conjunction with sales activities.
Responsibility for creation and publication of a range of marketing material in line with marketing strategy/timetable and the Marketing and Communications Policy.
Responsibility for brand management and corporate identity in conjunction with Director/s and Operations Manager.
Maintain effective communication with Director/s and Operations Manager.
Maintain effective internal communication with the Operations Manager.
Monitor and report to Director/s on effectiveness (in terms of sales and brand awareness) on all marketing activities.
To communicate with venues as required confirming delegate numbers and dietary requirements.
Responsibility for the monitoring of the quality, appropriateness and cost effectiveness of all the public course venues in conjunction with Operations Manager.
Any other duty/duties that the company director/s deem to be appropriate to meet the needs of the business.
The structure of the actual apprenticeship will be based on the relevant standards and will be tailored to take account of the individual employer and apprentice's needs and wants. As a minimum, this will include:
Briefing and engagement sessions delivered by Bragd and the employer to explain the apprenticeship in more detail.
An initial assessment of your level of relevant knowledge, skills and behaviours (KSBs) to allow a tailored, individualised programme to be developed.
An initial assessment of your level of functional skills including English and mathematics.
An individual learning plan (ILP) that describes the activities that will be completed as part of your candidate journey.
A structured programme of off the job training, learning and development activities that meet the ‘OTJ’ requirement, delivered by a team of experienced mentors.
Ongoing 1-2-1 support from your employer and a dedicated mentor from Bragd.
Regular assessment and signposting to help you keep you on track with developing the range of required knowledge, skills and behaviours.
Quarterly progress reviews to recognise achievement, confirm additional support needs and identify next steps.
Support and guidance to help you complete your end point assessment, where you will demonstrate the wide range of KSBs you have developed during your apprenticeship programme.
Monday to Friday, 9am to 5pm.
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