Closes in 6 days (Tuesday 4 February at 11:59pm)
Cockle Finance are seeking a motivated and enthusiastic Business Administrator Apprentice to join our team. This role is an excellent opportunity to learn and develop skills across a range of business functions, supporting the day-to-day operations of a forward-thinking finance firm.
Hours: Monday: College day. Tuesday: 9.00am - 5.00pm, Wednesday: 9.00am - 12.30pm, Thursday: 9.00am - 5.00pm, Friday: 9.00am - 3.00pm.
30 hours a week
Duration: 1 year 6 months
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work
Key Responsibilities: Customer Service and Communication: Answer incoming phone calls and respond to customer inquiries professionally and efficiently Provide support and assistance to customers throughout the loan application process Loan Management and Decision-Making: Input details from loan applications into our bespoke Loan Management System Use the system to assess and make informed decisions on the loans customers can have Liaise with the Loan Management System provider to suggest and implement system changes and improvements CRM and Email Management: Update and maintain the Customer Relationship Management (CRM) system to ensure accuracy Handle and respond to emails promptly and professionally Work collaboratively with colleagues to ensure smooth daily operations Assist the Managing Director in reviewing and implementing future business plans Marketing and Analytics: Work with the firm's digital marketing partner to develop and execute marketing plans and projects Analyse the effectiveness of marketing campaigns and recommend improvements Compliance and Policy Review: Support the firm in staying compliant with Financial Conduct Authority (FCA) regulations Assess and review the firm's policies and procedures in line with FCA requirements Where you’ll work
Office 1, First Floor, Regency Business Centre, 33 Station Road, RM3 0BP Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation
NEW CITY COLLEGE Your training course
Business administrator (level 3) - Equal to A level Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation. Produces accurate records and documents including emails, letters, files, payments, reports, and proposals. Exercises proactivity and good judgement. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates good communication skills. Completes tasks to a high standard. Takes responsibility for initiating and completing tasks. Uses relevant project management principles and tools. Your training plan
Level 3 Business Administrator Apprenticeship - Standard Skills, knowledge and Behaviours Day release to attend New City College at either Hackney campus (N1 6QH) or Ardleigh Green Road, Hornchurch campus (RM11 2LL) Requirements
GCSE in: Maths (grade 4 - 9 (A* - C)) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills
Good organisational skills Strong attention to detail Professional approach Ability to work in a team Able to work independently Willingness to learn A proactive approach Able to problem solve Other requirements
There are no parking facilities available on site. About this company
Cockle Finance is an award-winning, family-run, customer-focused finance company dedicated to providing tailored loan solutions. The team at Cockle Finance is small but the business is growing. This is a great opportunity to join an ambitious company and help to progress it through a period of growth. We offer: A comprehensive on-the-job training and mentoring. Support in achieving the apprenticeship. Opportunities to develop and progress within the company. A supportive and collaborative work environment. After this apprenticeship
Possibility of full-time position upon successful completion of the apprenticeship, depending upon the needs of the company at that time The contact for this apprenticeship is: sarah.clayton@ncclondon.ac.uk 0330 135 9000 The reference code for this apprenticeship is VAC1000297527. Apply now
Closes in 6 days (Tuesday 4 February at 11:59pm) When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
#J-18808-Ljbffr
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work
Key Responsibilities: Customer Service and Communication: Answer incoming phone calls and respond to customer inquiries professionally and efficiently Provide support and assistance to customers throughout the loan application process Loan Management and Decision-Making: Input details from loan applications into our bespoke Loan Management System Use the system to assess and make informed decisions on the loans customers can have Liaise with the Loan Management System provider to suggest and implement system changes and improvements CRM and Email Management: Update and maintain the Customer Relationship Management (CRM) system to ensure accuracy Handle and respond to emails promptly and professionally Work collaboratively with colleagues to ensure smooth daily operations Assist the Managing Director in reviewing and implementing future business plans Marketing and Analytics: Work with the firm's digital marketing partner to develop and execute marketing plans and projects Analyse the effectiveness of marketing campaigns and recommend improvements Compliance and Policy Review: Support the firm in staying compliant with Financial Conduct Authority (FCA) regulations Assess and review the firm's policies and procedures in line with FCA requirements Where you’ll work
Office 1, First Floor, Regency Business Centre, 33 Station Road, RM3 0BP Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation
NEW CITY COLLEGE Your training course
Business administrator (level 3) - Equal to A level Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation. Produces accurate records and documents including emails, letters, files, payments, reports, and proposals. Exercises proactivity and good judgement. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates good communication skills. Completes tasks to a high standard. Takes responsibility for initiating and completing tasks. Uses relevant project management principles and tools. Your training plan
Level 3 Business Administrator Apprenticeship - Standard Skills, knowledge and Behaviours Day release to attend New City College at either Hackney campus (N1 6QH) or Ardleigh Green Road, Hornchurch campus (RM11 2LL) Requirements
GCSE in: Maths (grade 4 - 9 (A* - C)) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills
Good organisational skills Strong attention to detail Professional approach Ability to work in a team Able to work independently Willingness to learn A proactive approach Able to problem solve Other requirements
There are no parking facilities available on site. About this company
Cockle Finance is an award-winning, family-run, customer-focused finance company dedicated to providing tailored loan solutions. The team at Cockle Finance is small but the business is growing. This is a great opportunity to join an ambitious company and help to progress it through a period of growth. We offer: A comprehensive on-the-job training and mentoring. Support in achieving the apprenticeship. Opportunities to develop and progress within the company. A supportive and collaborative work environment. After this apprenticeship
Possibility of full-time position upon successful completion of the apprenticeship, depending upon the needs of the company at that time The contact for this apprenticeship is: sarah.clayton@ncclondon.ac.uk 0330 135 9000 The reference code for this apprenticeship is VAC1000297527. Apply now
Closes in 6 days (Tuesday 4 February at 11:59pm) When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
#J-18808-Ljbffr
