The Opportunity
We are seeking an experienced Business Analyst with a demonstrable track record of managing and delivering change and delivering IT and technology solutions to support our two
award winning
companies to make a real difference to people’s lives, homes and communities. As part of our busy team, working with stakeholders and operational staff you will gather and analyse requirements in order to recommend and define system and software solutions to be delivered to the business. Are you: An
experienced Business Analyst ? Genuinely passionate
about making a difference to our residents and able to use your initiative to deliver top quality customer service? Able to
work with Stakeholders to understand and identify current business processes , identifying areas of waste and hand offs and redefine processes? Technically minded
and able to understand technical systems including where they connect, overlap and
identify dependencies ? Someone who has a
keen interest and understanding of technology
and can work alongside our internal Development Team, Suppliers and Product Owners
to understand multiple technical software solutions, feasibility and capabilities ? Someone that has
positive and flexible attitude , with
strong values that align well to ours? Do you have: Experience of
2+ years within a Business Analyst role ? A
strong customer
focused and empathetic approach to dealing with people? The ability to
work on your own initiative and within a team environment
to meet agreed challenging deadlines and therefore capable of
organising your workload and making decisions? Excellent communication
skills
and the
self-awareness
to differentiate communication to different audiences? A proven ability of
leading on large scale projects defining system and software solutions
backed up by a
sound knowledge of software development and methodologies? A
proven ability in running and facilitating workshops
including
expertise in requirement elicitation , working with stakeholders and operational staff in gathering requirements, developing strategy and
translating requirements
to key stakeholders? A
proven ability in analysing requirements
using both appropriate and a variety of methodologies and creating designs to specifications? Detailed
knowledge of BPMN 2.0, wireframes, user stories
and specifying requirements using multiple specification types? A
proven ability of managing and delivering change
with an organisation and are able to
produce clear and concise documentation
to convey the outcomes of analysis and make recommendations? Knowledge of the
capabilities of Microsoft enterprise solutions , especially
Dynamics ,
SharePoint and Workflow software
alongside
specialist knowledge
of hardware and software used in most platforms including
Azure Dev Ops
and
Visio? If so, we want to hear from you! What will you be doing? Using the
WWH values , you will demonstrate
effective skills and behaviours
to confidently be a part of the Technology and Data Directorate with a clear objective to improve the quality, availability and accessibility of information across the business. Reporting to the Technology Portfolio Manager you will work closely with key stakeholders across the business, undertaking full evaluation and analysis in order to identify where existing constraints of process connection exist and proactively solve these challenges. You will gain an understanding of all systems and processes, where they connect and overlap, identifying areas of waste and defining new solutions to deliver real business outcomes that improve the delivery of services to our residents. You must also be a
good communicator
and provide a
high quality, friendly customer-orientated service . What’s in it for you? In return for your hard work, commitment and innovation, you will enjoy an environment focused on
more than just competitive pay.
You’ll enjoy: Salary
£38,569 - £42,962
per annum. Choice of Defined Contribution or Defined Benefit
pension , both including
3x death in service
life insurance cover. 25 days annual leave,
increasing to 30 days with service the ability
to buy and sell up to 5 days
(pro rata), as well as, time off for volunteering, health screening and more. 9 Bank Holidays
per annum, including an
extra day at Christmas ! Opportunities to develop and grow, Regular feedback, training and support from your manager and team, Comprehensive support in case of sickness with a
generous sick pay
scheme, critical illness cover and support through an
employee assistance and counselling
service and a cash plan benefit, A permanent contract ensuring
job security , And lots
more Where is the role based? You will work from our office located in Llanishen, Cardiff. WWH offers hybrid working, allowing staff to split their time between the office and working from home. Typically, this involves a schedule of 2-3 days in the office, depending on the specific requirements of your role and the needs of both customers and colleagues. Want to find out more? Why not arrange an
informal conversation
with Gavin Jones, Technology Portfolio Manager on gavin.jones@wwha.co.uk and can find out lots more in the recruitment pack. Who are Wales & West Housing Group (WWHG)? We’re a leading and well-established Welsh employer
– over 620 employees across the WWH Group, we provide affordable homes and services to more than 20,000 residents in over 12,000 properties across Wales. Multi-award winning –
ranked as 3* ‘World Class’ in the 2022 Best Companies list and the first organisation in Wales to be awarded the Investors In People (IiP) Platinum status. Apply now Applying is easy, just complete our online application form by clicking the blue button on this page and register on our careers site to upload a CV
and
supporting document that specifically addresses the following points: Why you are interested in the role and our organisation Any relevant skills, knowledge and behaviours that make you suitable for the role Examples of any relevant experience, qualifications or training How you align with our culture and values When providing us with your information, which we will use to assess fairly your suitability for the role, please ensure that you are clear and concise and give due regard to the information contained in the recruitment documents (advert, role profile, our culture, etc.). If we don’t have clear evidence of your experience we will not be able to shortlist you. You can present your supporting statement in any way you wish, however we ask that you limit the total length of both your CV and supporting document to 5 sides of A4. Applications are being accepted via our online application process only unless a disability makes this more difficult. If this is the case or you require any more information about the application process, please contact the Human Resources Department on 07970675480. We welcome applications from a diverse range of candidates to help bring additional strength and innovation to our team. WWH reserves the right to close this advertisement early should we receive a high volume of suitable applications. Closing date:
Sunday, 19 th
January 2025 Assessment date:
Friday, 24 th
January 2025
#J-18808-Ljbffr
award winning
companies to make a real difference to people’s lives, homes and communities. As part of our busy team, working with stakeholders and operational staff you will gather and analyse requirements in order to recommend and define system and software solutions to be delivered to the business. Are you: An
experienced Business Analyst ? Genuinely passionate
about making a difference to our residents and able to use your initiative to deliver top quality customer service? Able to
work with Stakeholders to understand and identify current business processes , identifying areas of waste and hand offs and redefine processes? Technically minded
and able to understand technical systems including where they connect, overlap and
identify dependencies ? Someone who has a
keen interest and understanding of technology
and can work alongside our internal Development Team, Suppliers and Product Owners
to understand multiple technical software solutions, feasibility and capabilities ? Someone that has
positive and flexible attitude , with
strong values that align well to ours? Do you have: Experience of
2+ years within a Business Analyst role ? A
strong customer
focused and empathetic approach to dealing with people? The ability to
work on your own initiative and within a team environment
to meet agreed challenging deadlines and therefore capable of
organising your workload and making decisions? Excellent communication
skills
and the
self-awareness
to differentiate communication to different audiences? A proven ability of
leading on large scale projects defining system and software solutions
backed up by a
sound knowledge of software development and methodologies? A
proven ability in running and facilitating workshops
including
expertise in requirement elicitation , working with stakeholders and operational staff in gathering requirements, developing strategy and
translating requirements
to key stakeholders? A
proven ability in analysing requirements
using both appropriate and a variety of methodologies and creating designs to specifications? Detailed
knowledge of BPMN 2.0, wireframes, user stories
and specifying requirements using multiple specification types? A
proven ability of managing and delivering change
with an organisation and are able to
produce clear and concise documentation
to convey the outcomes of analysis and make recommendations? Knowledge of the
capabilities of Microsoft enterprise solutions , especially
Dynamics ,
SharePoint and Workflow software
alongside
specialist knowledge
of hardware and software used in most platforms including
Azure Dev Ops
and
Visio? If so, we want to hear from you! What will you be doing? Using the
WWH values , you will demonstrate
effective skills and behaviours
to confidently be a part of the Technology and Data Directorate with a clear objective to improve the quality, availability and accessibility of information across the business. Reporting to the Technology Portfolio Manager you will work closely with key stakeholders across the business, undertaking full evaluation and analysis in order to identify where existing constraints of process connection exist and proactively solve these challenges. You will gain an understanding of all systems and processes, where they connect and overlap, identifying areas of waste and defining new solutions to deliver real business outcomes that improve the delivery of services to our residents. You must also be a
good communicator
and provide a
high quality, friendly customer-orientated service . What’s in it for you? In return for your hard work, commitment and innovation, you will enjoy an environment focused on
more than just competitive pay.
You’ll enjoy: Salary
£38,569 - £42,962
per annum. Choice of Defined Contribution or Defined Benefit
pension , both including
3x death in service
life insurance cover. 25 days annual leave,
increasing to 30 days with service the ability
to buy and sell up to 5 days
(pro rata), as well as, time off for volunteering, health screening and more. 9 Bank Holidays
per annum, including an
extra day at Christmas ! Opportunities to develop and grow, Regular feedback, training and support from your manager and team, Comprehensive support in case of sickness with a
generous sick pay
scheme, critical illness cover and support through an
employee assistance and counselling
service and a cash plan benefit, A permanent contract ensuring
job security , And lots
more Where is the role based? You will work from our office located in Llanishen, Cardiff. WWH offers hybrid working, allowing staff to split their time between the office and working from home. Typically, this involves a schedule of 2-3 days in the office, depending on the specific requirements of your role and the needs of both customers and colleagues. Want to find out more? Why not arrange an
informal conversation
with Gavin Jones, Technology Portfolio Manager on gavin.jones@wwha.co.uk and can find out lots more in the recruitment pack. Who are Wales & West Housing Group (WWHG)? We’re a leading and well-established Welsh employer
– over 620 employees across the WWH Group, we provide affordable homes and services to more than 20,000 residents in over 12,000 properties across Wales. Multi-award winning –
ranked as 3* ‘World Class’ in the 2022 Best Companies list and the first organisation in Wales to be awarded the Investors In People (IiP) Platinum status. Apply now Applying is easy, just complete our online application form by clicking the blue button on this page and register on our careers site to upload a CV
and
supporting document that specifically addresses the following points: Why you are interested in the role and our organisation Any relevant skills, knowledge and behaviours that make you suitable for the role Examples of any relevant experience, qualifications or training How you align with our culture and values When providing us with your information, which we will use to assess fairly your suitability for the role, please ensure that you are clear and concise and give due regard to the information contained in the recruitment documents (advert, role profile, our culture, etc.). If we don’t have clear evidence of your experience we will not be able to shortlist you. You can present your supporting statement in any way you wish, however we ask that you limit the total length of both your CV and supporting document to 5 sides of A4. Applications are being accepted via our online application process only unless a disability makes this more difficult. If this is the case or you require any more information about the application process, please contact the Human Resources Department on 07970675480. We welcome applications from a diverse range of candidates to help bring additional strength and innovation to our team. WWH reserves the right to close this advertisement early should we receive a high volume of suitable applications. Closing date:
Sunday, 19 th
January 2025 Assessment date:
Friday, 24 th
January 2025
#J-18808-Ljbffr
