Job Description
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life care, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Our CRM Team is at the heart of delivering technology solutions that support critical services. We manage and enhance our CRM systems, including Dynamics and CARE CRM, ensuring they meet the evolving needs of stakeholders from fundraising to caring services. Collaborating closely with the Data & Architecture and broader Technology teams, we work in a supportive, service-focused environment to make a real difference.
As a Business Analyst, you'll be pivotal in bridging business needs and technical solutions. Your expertise will ensure our CRM systems deliver impactful solutions that balance benefit, cost, and time to market. By partnering with stakeholders and technical teams, you'll translate requirements into effective system improvements, ultimately enabling our organization to better serve its beneficiaries.
Main responsibilities: Work with stakeholders to capture and refine requirements, always prioritizing customer needs. Identify, analyse, and propose innovative CRM solutions to address business challenges. Develop clear and actionable user stories and workflows to guide technical teams. Facilitate prioritization discussions, offering phased delivery options to optimize outcomes. Support system testing, user acceptance, and successful project delivery within a DevOps framework. Key Criteria:
Strong communication, problem-solving, and organizational skills. Hands-on experience with CRM systems (e.g., CARE CRM, Dynamics 365). Demonstrated ability to deliver in a dynamic, collaborative environment. Proficiency in documenting requirements and translating them into technical solutions. Degree-level education or equivalent experience. Familiarity with data visualization tools (e.g., Power BI). Knowledge of agile methodologies, such as Scrum or PRINCE2 (nice to have). Experience in user experience and report design or SQL (nice to have). Application & Interview Process
As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications:
Feb 11, 2025 Salary:
£38,000 - 44,000 per annum
Contract:
Fixed term (12 months), full-time (35 hours per week)
Based:
Home-Based - You can work remotely from anywhere within the UK.
Benefits you'll LOVE:
Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers, and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives, and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk
#J-18808-Ljbffr
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life care, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Our CRM Team is at the heart of delivering technology solutions that support critical services. We manage and enhance our CRM systems, including Dynamics and CARE CRM, ensuring they meet the evolving needs of stakeholders from fundraising to caring services. Collaborating closely with the Data & Architecture and broader Technology teams, we work in a supportive, service-focused environment to make a real difference.
As a Business Analyst, you'll be pivotal in bridging business needs and technical solutions. Your expertise will ensure our CRM systems deliver impactful solutions that balance benefit, cost, and time to market. By partnering with stakeholders and technical teams, you'll translate requirements into effective system improvements, ultimately enabling our organization to better serve its beneficiaries.
Main responsibilities: Work with stakeholders to capture and refine requirements, always prioritizing customer needs. Identify, analyse, and propose innovative CRM solutions to address business challenges. Develop clear and actionable user stories and workflows to guide technical teams. Facilitate prioritization discussions, offering phased delivery options to optimize outcomes. Support system testing, user acceptance, and successful project delivery within a DevOps framework. Key Criteria:
Strong communication, problem-solving, and organizational skills. Hands-on experience with CRM systems (e.g., CARE CRM, Dynamics 365). Demonstrated ability to deliver in a dynamic, collaborative environment. Proficiency in documenting requirements and translating them into technical solutions. Degree-level education or equivalent experience. Familiarity with data visualization tools (e.g., Power BI). Knowledge of agile methodologies, such as Scrum or PRINCE2 (nice to have). Experience in user experience and report design or SQL (nice to have). Application & Interview Process
As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications:
Feb 11, 2025 Salary:
£38,000 - 44,000 per annum
Contract:
Fixed term (12 months), full-time (35 hours per week)
Based:
Home-Based - You can work remotely from anywhere within the UK.
Benefits you'll LOVE:
Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers, and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives, and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk
#J-18808-Ljbffr
