Business Analyst

Key Responsibilities: Requirements Gathering & Analysis : Assist in gathering and analyzing business requirements from stakeholders within the insurance domain (e.g., underwriting, claims, policy administration). Documentation : Support the preparation of clear and concise documentation, such as business requirement documents (BRD), functional specifications, and user stories. Process Mapping : Help map and document business processes, workflows, and system interactions. Stakeholder Communication : Liaise with business stakeholders to ensure their needs are well understood and clearly communicated to the technical team. Testing Support : Assist in test planning, creation of test cases, and support user acceptance testing (UAT). Data Analysis : Perform basic data analysis to identify trends, issues, and areas for improvement, with a focus on insurance data (e.g., claims data, underwriting data). Support Change Management : Help with managing the change control process, ensuring business impacts are understood and effectively communicated. Reporting : Assist in preparing status reports and dashboards for senior management. Required Skills and Qualifications: Education : Bachelor's degree in Business Administration, Information Systems, or a related field. Experience : Minimum 1-2 years of experience as a Business Analyst, preferably within the insurance sector (e.g., experience with claims processing, policy management, underwriting, or compliance). Insurance Knowledge : Familiarity with insurance products, policies, claims processes, and industry regulations. Business Analysis Tools : Proficiency in MS Office (Excel, Word, PowerPoint). Experience with business analysis tools such as Jira, Confluence, or others is a plus. Communication Skills : Excellent written and verbal communication skills; ability to communicate complex ideas in a clear and understandable way. Analytical Skills : Strong analytical skills with attention to detail and ability to identify trends or issues in large datasets. Team Player : Ability to work collaboratively in a team environment and interact effectively with business and technical stakeholders. Desirable Skills: Technical Understanding : Basic knowledge of system analysis or IT systems (e.g., familiarity with databases, SQL, or insurance platforms) is a plus. Certifications : Business Analysis certifications (e.g., IIBA ECBA, CBAP) or insurance-related certifications (e.g., Chartered Insurance Professional) are a plus. Agile Methodology : Experience working in an Agile environment is beneficial.

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