Job Description
As a key contributor on a project team, guide customers through the implementation of Salesforce solutions. Engage customer stakeholders to understand desired business outcomes and define success criteria. Articulate to customer stakeholders the value of recommended solutions and approach. Lead Customer-facing Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements. Perform fit-gap analysis between Salesforce functionality and client requirements. Document business requirements as part of the Technical Design Document in collaboration with Technical Architect. Manage the delivery and testing of the functionality by Development resources. Iterate on solutions through a Build/Test/Review cycle with customer Product Owner. Develop training curriculum and deliver training sessions to the solution's end users. Work with a Project Manager to manage a project to scope, budget, and timeline expectations. Basic Requirements:
BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience. More than 5 years experience consulting within the Salesforce ecosystem. Strong experience with business process definition, best practices, and reengineering. Documented proficiency in writing user stories to capture Salesforce requirements. Knowledgeable with data migrations from third-party systems to Salesforce. Experience building Salesforce integrations with 3rd party applications. Understanding of key concepts of user-centered design and design thinking. Desire to continue to grow their knowledge inside the Salesforce ecosystem. Great teamwork and collaboration skills. Required Certifications: Admin, Sales Cloud Consultant, Service Cloud Consultant, FSL.
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As a key contributor on a project team, guide customers through the implementation of Salesforce solutions. Engage customer stakeholders to understand desired business outcomes and define success criteria. Articulate to customer stakeholders the value of recommended solutions and approach. Lead Customer-facing Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements. Perform fit-gap analysis between Salesforce functionality and client requirements. Document business requirements as part of the Technical Design Document in collaboration with Technical Architect. Manage the delivery and testing of the functionality by Development resources. Iterate on solutions through a Build/Test/Review cycle with customer Product Owner. Develop training curriculum and deliver training sessions to the solution's end users. Work with a Project Manager to manage a project to scope, budget, and timeline expectations. Basic Requirements:
BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience. More than 5 years experience consulting within the Salesforce ecosystem. Strong experience with business process definition, best practices, and reengineering. Documented proficiency in writing user stories to capture Salesforce requirements. Knowledgeable with data migrations from third-party systems to Salesforce. Experience building Salesforce integrations with 3rd party applications. Understanding of key concepts of user-centered design and design thinking. Desire to continue to grow their knowledge inside the Salesforce ecosystem. Great teamwork and collaboration skills. Required Certifications: Admin, Sales Cloud Consultant, Service Cloud Consultant, FSL.
#J-18808-Ljbffr
