The objective of the TPRM Office is to promote, facilitate, and support consistent and effective vendor risk management across the enterprise. This role supports activities associated with managing vendors and third-party relationships.
Responsibilities
Manage a portfolio of vendors across several business lines, across several risk domains. Working knowledge with ServiceNow TPRM module preferred. Assess vendor risk, perform appropriate due diligence, and ensure completeness of vendor documentation. Serve as a liaison between the vendor, business, and supporting teams (i.e., IT, legal, procurement, accounting, and operations). Collaborate with business partners to maintain a clear documentation trail of vendors passing through the Vendor Management (VM) Lifecycle. Responsible for producing internal vendor management status reports and metrics. Facilitate resolution of escalated vendor-related issues related to onboarding, decommissioning, or risk assessing, monitoring, and performance. Maintain a thorough understanding of relevant internal policies and external regulatory requirements applicable to ICE vendor risk management.
Knowledge and Experience
Qualifications/education: Indicate any professional qualifications and/or the level of education that is required. Minimum 6+ years of experience in Third Party Risk Management, compliance, security audit management, supply chain management, or other directly related experience. Direct experience in TPRM or compliance highly desirable. Experience working for a Banking, Insurance, or Information Technology company is a plus. Demonstrated competency working well within a team and across departments. Strong interpersonal and communication skills, both verbal and written. Proven record of accomplishment in taking ownership and driving results in a fast-paced environment. Self-starter with a high degree of initiative and the ability to manage deadlines. Strong organizational skills with the ability to multitask and prioritize while maintaining close attention to detail. Basic knowledge of and experience with legal contracts, contract negotiations, and service agreements. Good working knowledge of Microsoft Office products, particularly Excel, PowerPoint, and Visio.
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