Role: Business Analyst with salesforce and financial crime Location :Northampton(Hybrid) Duration: Contract
Business Analysts:
Financial Crime regulatory project experience Technical / non-technical expertise Experience in writing user stories Excellent attention to detail Good communication skills - verbal and written and ability to communicate at different levels Stakeholder management Salesforce - desirable Key Responsibilities:
Requirements Gathering & Analysis:
Work closely with stakeholders to elicit, document, and prioritize business and technical requirements related to Salesforce CRM and financial crime prevention. Salesforce CRM Implementation:
Lead the design, configuration, and deployment of Salesforce solutions tailored to business needs, ensuring seamless integration with financial crime management tools. Compliance & Regulatory Alignment:
Ensure that CRM solutions meet AML, KYC (Know Your Customer), and other financial crime compliance standards, staying up to date with evolving regulatory requirements. Process Mapping & Improvement:
Analyze and map current business processes, identify gaps, and recommend process improvements to enhance financial crime prevention measures. Stakeholder Management:
Collaborate with internal teams (sales, compliance, IT, risk, etc.) and external vendors to ensure alignment of project objectives and deliverables. Data Analysis & Reporting:
Utilize Salesforce and other reporting tools (e.g., Power BI, SQL) to analyze financial transactions and detect potential money laundering or fraudulent activities. Risk Mitigation:
Identify, document, and propose solutions for risks associated with financial crime, fraud, and money laundering using Salesforce features and functionalities. User Training & Support:
Develop training materials and conduct workshops to ensure stakeholders are proficient in using Salesforce and its compliance-related features. UAT & Testing:
Lead User Acceptance Testing (UAT) to validate that Salesforce configurations meet business requirements, especially in areas of compliance and financial crime detection. Qualifications:
Bachelor's degree
in Business, Finance, Information Technology, or a related field. Strong knowledge of
financial crime
regulations, including AML, KYC, and fraud detection/prevention. Salesforce Certification
(e.g., Salesforce Administrator, Salesforce Advanced Administrator) is a plus. Familiarity with
financial crime management tools
and integration with CRM platforms. Experience working within the financial services industry or with clients in this sector. Proven experience in
process improvement, stakeholder management , and
UAT . Knowledge of tools such as
Jira, Confluence , and
Visio
for managing projects and documenting workflows. Strong analytical and problem-solving skills, with the ability to handle sensitive and confidential information.
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