Job Description
Join us as a SEO Business Change Manager for our client the Home Office. The Role: Main Responsibilities: Act as a contact between the senior leadership team and our people, in person, by telephone and email. Support the G7 Business Manager to deliver business change across the business, including communicating developments and updates. Develop and share business change delivery plans and roadmaps to aid the delivery of change to the business. Establish and maintain excellent working relationships with senior managers and stakeholders, working proactively to resolve conflicts and prioritizing issues. Work iteratively with leads, Portfolio Services, business change managers, and stakeholders to identify potential blockers to delivery. Engage with Border Force officers when required to establish user needs. Gain the views of senior managers on actions for governance and change meetings to support ad-hoc reporting requests. Assist in running the change process, including producing and circulating minutes, taking actions/notes, and escalating issues where appropriate. Organize staff/team meetings in and out of the office, including senior stakeholder and internal away days, internal meetings, events, and external meetings. Attend senior leadership meetings on behalf of the Product Lifecycle management team when required. Undertake knowledge management activities: identifying, controlling, and storing any relevant information, and maintaining knowledge items. Share knowledge and expertise with others, coaching and supporting team members as required. Other Ad Hoc Duties:
Provide cover for the Business Function leads whilst they are absent and perform ad hoc duties for stream areas commensurate with the grade. Person Specification: Business Change management and delivery experience. Excellent communication skills, verbal and written, with an understanding of the use of different channels and formats for different audiences. Good planning capabilities with attention to detail, highly organized, and able to prioritize ever-changing workloads. Highly motivated with experience in multitasking daily in a fast-paced environment. Ability to communicate in a straightforward, honest, and engaging manner, choosing appropriate styles and methods to maximize understanding and impact. A track record of leading from the front. Sound working knowledge of Microsoft Office, including Word, Outlook, PowerPoint, and Excel. Ability to apply good judgment, common sense, and discretion in making decisions and solving problems on behalf of senior colleagues. Ability to work within a team and liaise with stakeholders and customers. Ability to build relationships with peers across the organization. Ability to work with diverse teams across multiple locations and technologies.
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Join us as a SEO Business Change Manager for our client the Home Office. The Role: Main Responsibilities: Act as a contact between the senior leadership team and our people, in person, by telephone and email. Support the G7 Business Manager to deliver business change across the business, including communicating developments and updates. Develop and share business change delivery plans and roadmaps to aid the delivery of change to the business. Establish and maintain excellent working relationships with senior managers and stakeholders, working proactively to resolve conflicts and prioritizing issues. Work iteratively with leads, Portfolio Services, business change managers, and stakeholders to identify potential blockers to delivery. Engage with Border Force officers when required to establish user needs. Gain the views of senior managers on actions for governance and change meetings to support ad-hoc reporting requests. Assist in running the change process, including producing and circulating minutes, taking actions/notes, and escalating issues where appropriate. Organize staff/team meetings in and out of the office, including senior stakeholder and internal away days, internal meetings, events, and external meetings. Attend senior leadership meetings on behalf of the Product Lifecycle management team when required. Undertake knowledge management activities: identifying, controlling, and storing any relevant information, and maintaining knowledge items. Share knowledge and expertise with others, coaching and supporting team members as required. Other Ad Hoc Duties:
Provide cover for the Business Function leads whilst they are absent and perform ad hoc duties for stream areas commensurate with the grade. Person Specification: Business Change management and delivery experience. Excellent communication skills, verbal and written, with an understanding of the use of different channels and formats for different audiences. Good planning capabilities with attention to detail, highly organized, and able to prioritize ever-changing workloads. Highly motivated with experience in multitasking daily in a fast-paced environment. Ability to communicate in a straightforward, honest, and engaging manner, choosing appropriate styles and methods to maximize understanding and impact. A track record of leading from the front. Sound working knowledge of Microsoft Office, including Word, Outlook, PowerPoint, and Excel. Ability to apply good judgment, common sense, and discretion in making decisions and solving problems on behalf of senior colleagues. Ability to work within a team and liaise with stakeholders and customers. Ability to build relationships with peers across the organization. Ability to work with diverse teams across multiple locations and technologies.
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