To proactively create and develop business opportunities with both new and existing clients in order to generate income through the sale of the University's skills and workforce development solutions. The skills provision is anticipated to include offerings such as short courses, continuing professional development (CPD), degree apprenticeships, technical programmes and bespoke skills solutions, and importantly evolve with market demand.
The post holder will stimulate growth and sales of skills and apprenticeship provision by developing relationships with the businesses, University's stakeholders, enhancing the reputation of the University, and significantly contribute to income targets through securing contracts.
The post holder will have ambitious income targets aligned to the Business Development Objectives and Key Performance Indicators for the Skills & Apprenticeships Team.
RESPONSIBILITIES AND DUTIES
To support the Senior Business Development Sales Manager to deliver the sales plan for the Skills & Apprenticeship Team. Attract new clients, proactively turning prospects and opportunities into sales and income. Maintain an excellent client journey from inquiry, through to purchase and contracts, appropriately hand-over clients to Accounts & Operations Manager(s). Build relationships with external businesses of all sizes to facilitate new partnerships and to increase the University's reputation and commercial income. Work with Business Development colleagues and Academic staff to develop an understanding of research and education expertise to inform sales conversations and address client needs. Identify market intelligence opportunities for new products and services. Engage academics to identify, promote and broker opportunities for commercial skills provision and apprenticeships. Manage client enquiries and negotiations, liaising with Finance Managers, Legal & Compliance, and Academics to ensure that all contracts are accurately costed and legally sound to protect the University's interests. Maintain accurate records on the Customer Relationship Management (CRM) database, updating opportunities, interventions and client status. Utilise University sales tools, such as LinkedIn Sales Navigator, to engage in social selling techniques and brand building. Support marketing and communications activity as required to raise awareness of the University and business development to support sales activity. To represent Business Development Skills & Apprenticeship Team at relevant events that present networking and sales opportunities. Support industry visits, events and case studies to showcase the University's expertise and facilities to industry and potential partners. Work closely with the Business Development Team to ensure a professional high-quality credible service. Collaborate and cooperate with all staff in Business Development to ensure a successful department that is equitable and supportive.
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To support the Senior Business Development Sales Manager to deliver the sales plan for the Skills & Apprenticeship Team. Attract new clients, proactively turning prospects and opportunities into sales and income. Maintain an excellent client journey from inquiry, through to purchase and contracts, appropriately hand-over clients to Accounts & Operations Manager(s). Build relationships with external businesses of all sizes to facilitate new partnerships and to increase the University's reputation and commercial income. Work with Business Development colleagues and Academic staff to develop an understanding of research and education expertise to inform sales conversations and address client needs. Identify market intelligence opportunities for new products and services. Engage academics to identify, promote and broker opportunities for commercial skills provision and apprenticeships. Manage client enquiries and negotiations, liaising with Finance Managers, Legal & Compliance, and Academics to ensure that all contracts are accurately costed and legally sound to protect the University's interests. Maintain accurate records on the Customer Relationship Management (CRM) database, updating opportunities, interventions and client status. Utilise University sales tools, such as LinkedIn Sales Navigator, to engage in social selling techniques and brand building. Support marketing and communications activity as required to raise awareness of the University and business development to support sales activity. To represent Business Development Skills & Apprenticeship Team at relevant events that present networking and sales opportunities. Support industry visits, events and case studies to showcase the University's expertise and facilities to industry and potential partners. Work closely with the Business Development Team to ensure a professional high-quality credible service. Collaborate and cooperate with all staff in Business Development to ensure a successful department that is equitable and supportive.
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