CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk. As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections. We were established in 2010 and most recently were named as one of AFR’s Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023. We saw significant growth in 2023 and that’s not about to change. We are experiencing massive growth this year, scaling at pace, making this the perfect time to join CreditorWatch. Our Purpose
Empower Australian businesses to trade confidently with their customers. Our Mission
We aim to be number one in our industry by delivering unique data insights and innovative products. Your Role & Team
This is a pure B2B Business Development role that is responsible for the entire 360 sales cycle from initial prospecting and hunting through to closing out new opportunities across our Key Account Segment (Clients with turnover >$250M PA). Additionally, your time will be spent managing and nurturing existing accounts (post-close) for up to 12 months, where further upsell/cross-sell opportunities will exist. This role reports directly to the
Sales Manager – Key Accounts
and is a full-time opportunity offering hybrid working conditions based out of our Melbourne CBD office. Some of your responsibilities include: Strategic Business Development:
Identify new business opportunities within the key account portfolio and expand relationships across different divisions or subsidiaries. Develop and execute territory and account-specific growth strategies to increase wallet share and establish long-term partnerships. Solution Selling & Value Delivery:
Deeply understand CreditorWatch’s suite of products to communicate the value proposition effectively. Provide product demonstrations, client training, and value propositions to ensure clients fully leverage CreditorWatch services. Client Engagement & Relationship Building:
Serve as the primary point of contact for key accounts, building strong relationships with stakeholders at all levels, including C-suite executives. Maintain regular communication with key clients, ensuring that they are satisfied with the services provided and addressing any issues proactively. Collaboration & Cross-Functional Coordination:
Work closely with the Sales, Marketing, Data Acquisition, and Product teams to ensure smooth delivery of services and continuous product improvement based on customer feedback. Partner with the Technical Pre-Sales team to assist in complex solution implementations and provide technical expertise to clients including tenders and RFX. Track and report on account performance, revenue growth, and key sales metrics. Prepare and deliver account reviews, sales forecasts, and pipeline reports to senior management. Market Awareness & Competitor Analysis:
Stay up to date with industry trends, market developments, and competitors to provide insights that inform strategy and client engagement approaches. Provide feedback to the product team to ensure CreditorWatch offerings remain competitive and meet market demand. To be successful in the role, you’ll ideally have worked within a quota-carrying AE role (preferably in SaaS) for at least 7 years, managing complex sales cycles (6-12 months). You will be a natural hunter who enjoys identifying, hunting and closing new business. You’ll have strong communication and problem-solving skills which will enable you to have the right conversations to then uncover the Customer’s needs and provide strong solutions. In short, you need to be resilient, ambitious and nurturing in your approach. More than just work
We offer a Fitness First Platinum gym membership, barista-made coffee, breakfast, snacks, lunches, and drinks on us. Receive an additional day off each month for personal pursuits. Monthly in-house massages are also provided. Bonus Shares
Performance-based bonuses and access to our Employee Share Scheme are available, allowing you to invest in a growing technology company. We organize monthly team-building activities to foster connections among employees. Access to free legal services is provided for various needs, saving time and resources. Our Values
️ The 1%’ers add up
Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success. Dependability and Trustworthiness
Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them. Commitment to Growth
Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. Our People Make the Difference
We provide our people with challenges and opportunities, supporting them to live their best lives. Recruitment Process
Phone Screening:
A deep dive into the company, role and experience required. Hiring Manager Meeting:
Showcase why your background aligns with the role. Functional Meeting:
A take-home case challenge to assess your approach. Values Meeting:
Discuss why CreditorWatch and assess fit. Commitment to You
We offer a fantastic culture with open communication and rewards and recognition that include celebrations for probation, birthdays, and service anniversaries. We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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