20 January 2025
Mitre Linen are seeking a highly motivated and organized
Business Development Manager
to support group business development and manage a small portfolio of existing accounts. This key role involves working closely with the National Account Manager to drive growth through new business opportunities while nurturing and maintaining strong relationships with current clients. The ideal candidate will possess excellent communication skills, a strong customer service mindset, and have a very flexible attitude to business. This is a great opportunity for someone looking for career development in a B2B environment and really gain sales experience in the hospitality sector, the role will involve B2B selling soft furnishings and bedding to our national group businesses. The role will be best suited to someone who can easily commute to London and South Wales (M4 Corridor) Key Responsibilities Business Development: Assist in identifying new business opportunities and potential clients within the hotel and leisure market. Collaborate with the National Account Manager to execute sales strategies that target new and existing accounts, expand service offerings, and drive revenue growth. Research industry trends, market needs, and competitor activities to inform business development strategies. Contribute to lead generation activities, including attending trade shows, networking events, and cold calling. Account Management: Manage a small portfolio of existing national accounts to ensure client satisfaction and retention. Act as the main point of contact for a group of clients, addressing their needs, resolving issues, and providing ongoing support. Build and maintain strong, long-term relationships with key decision-makers and stakeholders within each client organization. Monitor account performance and develop strategies to enhance customer experience, address concerns, and identify upsell/cross-sell opportunities. Work closely with internal teams (sales, marketing, accounts, and operations) to ensure smooth implementation and delivery of products and services to clients. Provide administrative support to the National Account Manager, including preparing reports, managing customer databases, and handling communications. Maintain accurate data for all accounts and potential leads, ensuring all interactions are logged and followed up in a timely manner. Experience/Skills Some experience in sales support, account management, or any customer service driven role, and a desire to learn. Strong communication and interpersonal skills with a focus on customer service and relationship-building. Ability to work independently and as part of a team. Strong organizational skills with the ability to manage multiple accounts and competing priorities. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Analytical mindset with the ability to identify trends, risks, and opportunities in client accounts. Other Requirements Willingness to travel as necessary for client meetings and business development activities. Willingness to be hands-on – a large part of this role requires measuring windows for curtains and recording the data accurately, for example on new hotel development building sites. Ready to take the next step with us? Apply today. Mitre, 1 Goat Mill Road, Merthyr Tydfil, Merthyr Tydfil, United Kingdom
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Business Development Manager
to support group business development and manage a small portfolio of existing accounts. This key role involves working closely with the National Account Manager to drive growth through new business opportunities while nurturing and maintaining strong relationships with current clients. The ideal candidate will possess excellent communication skills, a strong customer service mindset, and have a very flexible attitude to business. This is a great opportunity for someone looking for career development in a B2B environment and really gain sales experience in the hospitality sector, the role will involve B2B selling soft furnishings and bedding to our national group businesses. The role will be best suited to someone who can easily commute to London and South Wales (M4 Corridor) Key Responsibilities Business Development: Assist in identifying new business opportunities and potential clients within the hotel and leisure market. Collaborate with the National Account Manager to execute sales strategies that target new and existing accounts, expand service offerings, and drive revenue growth. Research industry trends, market needs, and competitor activities to inform business development strategies. Contribute to lead generation activities, including attending trade shows, networking events, and cold calling. Account Management: Manage a small portfolio of existing national accounts to ensure client satisfaction and retention. Act as the main point of contact for a group of clients, addressing their needs, resolving issues, and providing ongoing support. Build and maintain strong, long-term relationships with key decision-makers and stakeholders within each client organization. Monitor account performance and develop strategies to enhance customer experience, address concerns, and identify upsell/cross-sell opportunities. Work closely with internal teams (sales, marketing, accounts, and operations) to ensure smooth implementation and delivery of products and services to clients. Provide administrative support to the National Account Manager, including preparing reports, managing customer databases, and handling communications. Maintain accurate data for all accounts and potential leads, ensuring all interactions are logged and followed up in a timely manner. Experience/Skills Some experience in sales support, account management, or any customer service driven role, and a desire to learn. Strong communication and interpersonal skills with a focus on customer service and relationship-building. Ability to work independently and as part of a team. Strong organizational skills with the ability to manage multiple accounts and competing priorities. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Analytical mindset with the ability to identify trends, risks, and opportunities in client accounts. Other Requirements Willingness to travel as necessary for client meetings and business development activities. Willingness to be hands-on – a large part of this role requires measuring windows for curtains and recording the data accurately, for example on new hotel development building sites. Ready to take the next step with us? Apply today. Mitre, 1 Goat Mill Road, Merthyr Tydfil, Merthyr Tydfil, United Kingdom
#J-18808-Ljbffr
