My client based in Farnborough is seeking a Business Quality Officer to join their fast-growing team! You will be responsible for file checking, remotely reviewing the suitability and quality of advice given to customers by Advisers, and ensuring that any identified areas of concern or development are appropriately addressed. Furthermore, you will maximize risk mitigation by providing proactive identification and monitoring of regulatory, control, and process risks, thereby supporting management in ensuring the optimization of suitable consumer outcomes.
Duties
Assist in the implementation of the Compliance Plan in relation to all aspects concerning Business Quality. Accurately assess the suitability of advice given by the Advisers against the standards set by OFSL. Issue clear and accurate feedback confirming any required remedial actions necessary to avoid negative consumer outcomes. Ensure that any required remedial actions are completed by Advisers within acceptable timescales. Maintain knowledge of OFSL compliance procedures and relevant Regulatory Rules. Maintain the technical knowledge necessary to assess the suitability of advice provided by Advisers across the range of products and services offered by OFSL. Identify and report potential cases of financial crime. Maintain records to the standards necessary to demonstrate Adviser and departmental performance. Effectively communicate with and deal with queries raised by Supervisors. Meet the departmental standards with regard to service standards and productivity. Skills and Experience
Investigating and assessing suitability and quality of advice. Provision of clear and concise feedback. Ability to ensure that identified remedial actions are followed through. Experience in a compliance or advisory position. Recognized professional qualifications equivalent to FPC are mandatory. Financial services experience is essential, preferably obtained in a life and pensions environment. Attention to detail. Excellent communication skills. Planning and organization. Teamwork.
#J-18808-Ljbffr
Assist in the implementation of the Compliance Plan in relation to all aspects concerning Business Quality. Accurately assess the suitability of advice given by the Advisers against the standards set by OFSL. Issue clear and accurate feedback confirming any required remedial actions necessary to avoid negative consumer outcomes. Ensure that any required remedial actions are completed by Advisers within acceptable timescales. Maintain knowledge of OFSL compliance procedures and relevant Regulatory Rules. Maintain the technical knowledge necessary to assess the suitability of advice provided by Advisers across the range of products and services offered by OFSL. Identify and report potential cases of financial crime. Maintain records to the standards necessary to demonstrate Adviser and departmental performance. Effectively communicate with and deal with queries raised by Supervisors. Meet the departmental standards with regard to service standards and productivity. Skills and Experience
Investigating and assessing suitability and quality of advice. Provision of clear and concise feedback. Ability to ensure that identified remedial actions are followed through. Experience in a compliance or advisory position. Recognized professional qualifications equivalent to FPC are mandatory. Financial services experience is essential, preferably obtained in a life and pensions environment. Attention to detail. Excellent communication skills. Planning and organization. Teamwork.
#J-18808-Ljbffr
