We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process.
We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role.
If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on e.recruitment@durham.ac.uk
Job Description - Business Relations Manager
Job Number:
24002148 Faculty of Business Open-Ended/Permanent - Full Time Working Arrangements:
Hybrid Closing Date
03-Feb-2025, 11:59:00 PM Disclosure and Barring Service Requirement:
Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. This is an exciting role, providing the right individual with the opportunity to grow business and recruiter relationships in a global market. You will be developing and managing relationships with multi-national corporations and national and regional businesses of all sizes. You will create, implement and review business development planning that targets and markets to key sectors and locations across the globe and is reflective of our student base. As well as attracting new businesses and organisations to the school, you will also be account managing existing ones, ensuring the school deepens the relationships with key organisations towards being corporate partners. Essentially you will be working with organisations to source recruitment opportunities for our students, experience-based scenarios and projects, guest speakers and manage industry insights and forums. You’ll be working on creating and developing solutions which influence the employment prospects, skills and capabilities of our students and alumni. The role is influential in helping the school climb international rankings and enhance its international standing. Your work will help make our students a success and in turn grow the success and influence of the business school. About the Business School and External Engagement and International Partnerships (EEIP) Team
Durham University Business School, one of the longest established business schools in the UK, is a multi-disciplinary School characterised by academic excellence, internationally rated research and superb student support services. The school’s diversity and international standing is reflected in the student intake (with over 110 nationalities); accreditation by AACSB, AMBA, and EQUIS; and high positions in the UK and European Business School rankings. Further information on the School can be found at
http://www.dur.ac.uk/business/ . The EEIP team is dedicated to delivering impactful external engagement and transformative international experiences that support the academic, professional, and personal development of students and alumni. Through building mutually beneficial relationships with organisations and partners worldwide, expanding access to employment opportunities, offering enriching global experiences, and fostering industry readiness we aim to prepare future-ready graduates equipped to excel in the evolving world of work. About You
You’re a friendly, people person, who has the determination to make an impact, achieve results and take things to the next level. You will be an outstanding communicator, networker and relationship builder, with a strong track record of business development. Core to making the EEIP team effective is the teamwork ethos, so you’ll be a team player who will support others and get stuck in when others need help. What you need to demonstrate when you apply/Person Specification
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Qualifications/Experience
Educated to degree level (or equivalent experience). Significant business development experience; ideally across international markets. Proven experience in a results focussed and relationship development environment. Experience in project planning and management. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships, to positively influence perceptions of the University and deliver effective collaborations. Skills/Abilities/Knowledge
Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. The ability to make professional and effective presentations to corporate partners, academic and management staff and postgraduate students. An in-depth understanding of the selection process as well as the needs of recruiters and candidates. Strong digital competence across a range digital devices and apps including Microsoft 365 applications and social media. Committed to continuing professional development to maintain professional recognition. Ability to contribute to planning at an operational level. Self-motivated with a real drive to succeed, resilient and enthusiastic. Ability to operate within a strong team-working environment in addition to working individually. Ability and willingness to undertake national and international travel and work outside of normal office hours, including weekends. Experience in a corporate b2b environment. Experience of working in or with higher education institutions. Experience and knowledge of the global graduate and experienced hire employment market. How to Apply
To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don’t forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application
We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit
A CV A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification. Please take care to ensure that you have demonstrated how you meet the requirements. Contact details
For a chat about the role or any further information please contact Sarah Chambers, Senior External Engagement and International Partnerships Manager at sarah.chambers@durham.ac.uk Typical Role Requirements
Business Relationship Management
Develop and build relationships with business across a wide range of sectors, regionally, nationally and internationally and engage them in recruitment and experience-based learning activities across the school. Market and promote the school directly with business, 3rd party organisations and stakeholders using a range of media to increase inbound enquiries to engage directly with the school. Account management of a pipeline of external business, alumni and organisational opportunities and convert and develop towards deeper relationships across the wider school. Meet virtually and face to face with clients and prospects and where required travel internationally to meet with clients. Deliver presentations and consultation activities with corporate organisations to communicate the school offer and identify potential solutions. Identify and convert business opportunities which match the Business Schools strategic business engagement aims that are of benefit to Students, Alumni, the School and the wider University. Maintain records of interactions, utilising internal CRM, as well as working as closely with external engagement colleagues, to manage business relationships effectively. Business Planning
Collect and analyse student and external organisation’s feedback to help define needs and work with EEIP Senior Manager, Programme Directors and EEIP colleagues to design and implement service solutions. Use internal and external data sources and intelligence to analyse the international business environment and devise business engagement strategy planning around this. Transfer business school strategy into operational business engagement planning, identifying key activities necessary to meet requirements for the school, accreditation bodies and international rankings. Produce reports and analyse statistical metrics which highlight employability success which can be used in national and international employability and employer engagement league tables and rankings. Service Delivery
Account management of a pipeline of students and graduates across the post-graduate suite of programmes to support their career progression and professional development, contributing to helping the school climb international rankings. Source recruitment opportunities and manage recruitment events for the schools post-Graduate students and Alumni. Contribute to development of Engagement operational service activities such as recruiter events, Business Projects, Guest Speakers, Treks and sourcing relevant career opportunities that contribute to the personal development and progression of the school’s students and alumni. Work with colleagues across the University to develop sector-based solutions and partnerships and implement skills-based recruitment routeways. Liaise closely with internal programme teams to better understand individual needs and provide solutions through interaction with external organisations, alumni and subject specialists. Provide advisory services to colleagues and wider university stakeholders on the external business environment around the skills, capabilities and learning needs of industry. Involve external organisations and alumni in providing occupational and sector-based insights, to better enable our students and graduates to understand the needs and requirements of business. Create sector based advisory boards, which will help bring in relevant experiential learning and recruitment opportunities, but also contribute towards the development of programmes. Develop processes and procedures to develop and improve the delivery of services between the university, business and students. Manage the service area budget and monitor expenditure to ensure cost-effective service delivery. Specific Requirements
Any other reasonable duties as required by the Senior EEIP Manager. The role requires flexibility to effectively manage and support events, including working evenings, weekends and potentially national and international travel. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.
#J-18808-Ljbffr
Job Number:
24002148 Faculty of Business Open-Ended/Permanent - Full Time Working Arrangements:
Hybrid Closing Date
03-Feb-2025, 11:59:00 PM Disclosure and Barring Service Requirement:
Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. This is an exciting role, providing the right individual with the opportunity to grow business and recruiter relationships in a global market. You will be developing and managing relationships with multi-national corporations and national and regional businesses of all sizes. You will create, implement and review business development planning that targets and markets to key sectors and locations across the globe and is reflective of our student base. As well as attracting new businesses and organisations to the school, you will also be account managing existing ones, ensuring the school deepens the relationships with key organisations towards being corporate partners. Essentially you will be working with organisations to source recruitment opportunities for our students, experience-based scenarios and projects, guest speakers and manage industry insights and forums. You’ll be working on creating and developing solutions which influence the employment prospects, skills and capabilities of our students and alumni. The role is influential in helping the school climb international rankings and enhance its international standing. Your work will help make our students a success and in turn grow the success and influence of the business school. About the Business School and External Engagement and International Partnerships (EEIP) Team
Durham University Business School, one of the longest established business schools in the UK, is a multi-disciplinary School characterised by academic excellence, internationally rated research and superb student support services. The school’s diversity and international standing is reflected in the student intake (with over 110 nationalities); accreditation by AACSB, AMBA, and EQUIS; and high positions in the UK and European Business School rankings. Further information on the School can be found at
http://www.dur.ac.uk/business/ . The EEIP team is dedicated to delivering impactful external engagement and transformative international experiences that support the academic, professional, and personal development of students and alumni. Through building mutually beneficial relationships with organisations and partners worldwide, expanding access to employment opportunities, offering enriching global experiences, and fostering industry readiness we aim to prepare future-ready graduates equipped to excel in the evolving world of work. About You
You’re a friendly, people person, who has the determination to make an impact, achieve results and take things to the next level. You will be an outstanding communicator, networker and relationship builder, with a strong track record of business development. Core to making the EEIP team effective is the teamwork ethos, so you’ll be a team player who will support others and get stuck in when others need help. What you need to demonstrate when you apply/Person Specification
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Qualifications/Experience
Educated to degree level (or equivalent experience). Significant business development experience; ideally across international markets. Proven experience in a results focussed and relationship development environment. Experience in project planning and management. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships, to positively influence perceptions of the University and deliver effective collaborations. Skills/Abilities/Knowledge
Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. The ability to make professional and effective presentations to corporate partners, academic and management staff and postgraduate students. An in-depth understanding of the selection process as well as the needs of recruiters and candidates. Strong digital competence across a range digital devices and apps including Microsoft 365 applications and social media. Committed to continuing professional development to maintain professional recognition. Ability to contribute to planning at an operational level. Self-motivated with a real drive to succeed, resilient and enthusiastic. Ability to operate within a strong team-working environment in addition to working individually. Ability and willingness to undertake national and international travel and work outside of normal office hours, including weekends. Experience in a corporate b2b environment. Experience of working in or with higher education institutions. Experience and knowledge of the global graduate and experienced hire employment market. How to Apply
To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don’t forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application
We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit
A CV A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification. Please take care to ensure that you have demonstrated how you meet the requirements. Contact details
For a chat about the role or any further information please contact Sarah Chambers, Senior External Engagement and International Partnerships Manager at sarah.chambers@durham.ac.uk Typical Role Requirements
Business Relationship Management
Develop and build relationships with business across a wide range of sectors, regionally, nationally and internationally and engage them in recruitment and experience-based learning activities across the school. Market and promote the school directly with business, 3rd party organisations and stakeholders using a range of media to increase inbound enquiries to engage directly with the school. Account management of a pipeline of external business, alumni and organisational opportunities and convert and develop towards deeper relationships across the wider school. Meet virtually and face to face with clients and prospects and where required travel internationally to meet with clients. Deliver presentations and consultation activities with corporate organisations to communicate the school offer and identify potential solutions. Identify and convert business opportunities which match the Business Schools strategic business engagement aims that are of benefit to Students, Alumni, the School and the wider University. Maintain records of interactions, utilising internal CRM, as well as working as closely with external engagement colleagues, to manage business relationships effectively. Business Planning
Collect and analyse student and external organisation’s feedback to help define needs and work with EEIP Senior Manager, Programme Directors and EEIP colleagues to design and implement service solutions. Use internal and external data sources and intelligence to analyse the international business environment and devise business engagement strategy planning around this. Transfer business school strategy into operational business engagement planning, identifying key activities necessary to meet requirements for the school, accreditation bodies and international rankings. Produce reports and analyse statistical metrics which highlight employability success which can be used in national and international employability and employer engagement league tables and rankings. Service Delivery
Account management of a pipeline of students and graduates across the post-graduate suite of programmes to support their career progression and professional development, contributing to helping the school climb international rankings. Source recruitment opportunities and manage recruitment events for the schools post-Graduate students and Alumni. Contribute to development of Engagement operational service activities such as recruiter events, Business Projects, Guest Speakers, Treks and sourcing relevant career opportunities that contribute to the personal development and progression of the school’s students and alumni. Work with colleagues across the University to develop sector-based solutions and partnerships and implement skills-based recruitment routeways. Liaise closely with internal programme teams to better understand individual needs and provide solutions through interaction with external organisations, alumni and subject specialists. Provide advisory services to colleagues and wider university stakeholders on the external business environment around the skills, capabilities and learning needs of industry. Involve external organisations and alumni in providing occupational and sector-based insights, to better enable our students and graduates to understand the needs and requirements of business. Create sector based advisory boards, which will help bring in relevant experiential learning and recruitment opportunities, but also contribute towards the development of programmes. Develop processes and procedures to develop and improve the delivery of services between the university, business and students. Manage the service area budget and monitor expenditure to ensure cost-effective service delivery. Specific Requirements
Any other reasonable duties as required by the Senior EEIP Manager. The role requires flexibility to effectively manage and support events, including working evenings, weekends and potentially national and international travel. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.
#J-18808-Ljbffr
