This is a fixed term/secondment post until 31/01/2026.
If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
An exciting opportunity has arisen within the Pembrokeshire Community Directorate for a Business Services Officer.
We are looking for an enthusiastic and driven individual to join the Business Services Team in providing a comprehensive business administration function to the Senior Management Team.
An ability to prioritise work and excellent organisational skills are essential for this role and the successful candidate will be expected to demonstrate initiative in planning their own workload in a way that supports the work of the team, whilst also being flexible and adaptable in dealing with the unexpected.
The role is an important one, responsible for the day-to-day management of our community premises, maintaining the health, safety and security of staff and visitors, and ensuring the smooth running of the sites. You will need to be a good communicator, developing effective relationships with a wide range of staff, services and stakeholders.
Main duties of the job
You will be a key member of the Business Services Team, acting as a key point of contact for operational and business-related issues within the directorate, linking closely with teams, services and external organisations. Operationally responsible for the day-to-day management of our community premises, you will also line manage our reception and admin staff based on these sites, developing and maintaining rosters to ensure coverage of the reception areas in South Pembs Hospital, Tenby Cottage Hospital and Tenby Walk-In Centre, as well as Community Health Centres. As part of the central business function provided by the team, you will support senior managers with the maintenance of equipment, asset and risk registers for the Directorate. The Business Services Officer also supports the monitoring and contract management of all external SLAs held by the County Team, acting as the point of contact for SLA queries, and for monitoring returns from contract holders, as well as organisation and administration of quarterly SLA management meetings. The successful post holder will need to be able to travel to all sites within the Health Board if required, particularly the community premises within the Pembrokeshire County Directorate. About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers. Job responsibilities
You will be able to find a full job description and person specification attached in the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 24/01/2025. Person Specification
Qualifications and Knowledge
Degree or equivalent level of experience Fully proficient in the use of IT software packages including Word, Excel, PowerPoint, Email, Electronic Diaries and Internet. Project Management Site Management Experience
Experience of working in an administrative/business environment Significant experience in an administrative/business role Experience of report writing and excellent organisational and planning skills Supervisory and/or management experience Project Delivery Experience in supporting estate and site management Language Skills
Welsh Speaker (Level 1) Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £30,420 to £37,030 a year per annum pro rata
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You will be a key member of the Business Services Team, acting as a key point of contact for operational and business-related issues within the directorate, linking closely with teams, services and external organisations. Operationally responsible for the day-to-day management of our community premises, you will also line manage our reception and admin staff based on these sites, developing and maintaining rosters to ensure coverage of the reception areas in South Pembs Hospital, Tenby Cottage Hospital and Tenby Walk-In Centre, as well as Community Health Centres. As part of the central business function provided by the team, you will support senior managers with the maintenance of equipment, asset and risk registers for the Directorate. The Business Services Officer also supports the monitoring and contract management of all external SLAs held by the County Team, acting as the point of contact for SLA queries, and for monitoring returns from contract holders, as well as organisation and administration of quarterly SLA management meetings. The successful post holder will need to be able to travel to all sites within the Health Board if required, particularly the community premises within the Pembrokeshire County Directorate. About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers. Job responsibilities
You will be able to find a full job description and person specification attached in the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 24/01/2025. Person Specification
Qualifications and Knowledge
Degree or equivalent level of experience Fully proficient in the use of IT software packages including Word, Excel, PowerPoint, Email, Electronic Diaries and Internet. Project Management Site Management Experience
Experience of working in an administrative/business environment Significant experience in an administrative/business role Experience of report writing and excellent organisational and planning skills Supervisory and/or management experience Project Delivery Experience in supporting estate and site management Language Skills
Welsh Speaker (Level 1) Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £30,420 to £37,030 a year per annum pro rata
#J-18808-Ljbffr
