Business Support Admin Officer

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Full time
Location: Barnsley
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Job offered by: Triumph Consultants Ltd
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Ref number:

Barnsley 0009 94A1 / 1

Standard DBS disclosure required

Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:

You must be UK based and have the right to work in the UK. For office based and hybrid roles, your commute to the place of work must be less than 1 hour. This is a temporary role. Please do not apply if you are seeking a permanent position. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. Skills & Experience required:

Level 2 qualification in an appropriate area. Knowledge and understanding of national and local government policies and agendas. Experience of working within a business support environment. Proven experience of working with highly confidential and sensitive information. Good communication, negotiation and interpersonal skills with the ability to deal with a variety of internal and external stakeholders and the ability to communicate effectively with the public. Desirable:

Experience of servicing meetings and minute taking directly onto mobile devices at speed and with accuracy. Ability to word process information directly onto mobile devices at speed and with accuracy. What's involved with this role:

Your role is to support the Local Authority Designated Officers and the Independent Reviewing Officers. Provide an effective business support service to a diverse range of front line and statutory services in accordance with relevant government legislation and guidelines.

Key responsibilities:

Provide an efficient and confidential business support service to front line and statutory services. Deal with telephone and face to face enquiries providing advice, guidance, signposting and support to internal and external customers across a diverse range of service functions in line with legislation, regulations policies and procedures. Respond to a variety of correspondence, dealing with incoming and outgoing information. Liaise and collaborate with internal and external stakeholders including managers, employees and members of the public, ensuring information and communication links are maintained. Support Statutory Meetings, including recording of decisions accurately and at speed and directly onto e forms, templates using mobile IT devices. Organise and coordinate meetings, diaries and appointments, ensuring schedules and venues are appropriate for attendees. Undertake a variety of project work and research, ensuring information is of high-quality and completed according to deadlines. Analyse and evaluate data/information and produce reports/information/data which is appropriate for a range of audiences including senior managers, elected members, employees and members of the public. Undertake administrative duties whilst dealing with interruptions, queries and conflicting demands arising from customer queries and requests. Assist in the design and development of internal business support systems and processes to ensure the efficient functioning of the service as well as ensuring that confidential information is dealt with appropriately.

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