Location: Bristol (Hybrid)
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential
We’ve an exciting opportunity to join us as an administrator within the Business Support Team that administers the UK Government authorised Deposit Protection Scheme (DPS). This regional role involves collaboration with our DPS Contact Centre, Billing, Dispute Resolution, and the Financial Crime Unit teams. No two days are the same! If you enjoy problem-solving, collaboration, and meeting deadlines, we want to hear from you. A role you will love
You’ll be responsible for daily processing of work within the team, responding to emails, letters and liaising with local authorities and other tenancy deposit schemes in writing with the occasional call. Your role will involve various tasks, and here are some examples of the interesting areas you’ll be involved in: Court orders, bank transfers and payments, anti-money laundering, investigations of bankruptcy/liquidation cases and tasks within the DPS Insured scheme. Key tasks include, but are not limited to: Answering queries from clients and colleagues and providing accurate guidance Review decisions and making payments accordingly Accurately producing documentation and reports Achieving service levels, working to departmental goals, and adhering to strict deadlines Supporting the Business Support Team Leader with delegated work This hybrid role offers a Monday to Friday, 35-hour working week with a salary band of £22,500 - £23,000. You must live within a reasonable commuting distance from our Bristol office on Bridgewater Road, BS13 8AE. What will you bring to the role?
Required
We’re looking for an intuitive colleague with strong interpersonal skills and experience of directly dealing with customers. You’ll have to demonstrate you’ve built good working relationships with colleagues and or stakeholders. Here are the skills and desirable experience required for this role: Experience in a customer and/or quality focussed role, customer service orientated Highly organised with methodical approach to problem solving and ability to prioritise effectively Meticulous eye for detail, excellent written and communication skills Ability to deal with stakeholders across business lines Motivated, energetic and an enthusiastic team player Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook. About Us
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. Seniority level
Entry level Employment type
Full-time Job function
Administrative
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In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential
We’ve an exciting opportunity to join us as an administrator within the Business Support Team that administers the UK Government authorised Deposit Protection Scheme (DPS). This regional role involves collaboration with our DPS Contact Centre, Billing, Dispute Resolution, and the Financial Crime Unit teams. No two days are the same! If you enjoy problem-solving, collaboration, and meeting deadlines, we want to hear from you. A role you will love
You’ll be responsible for daily processing of work within the team, responding to emails, letters and liaising with local authorities and other tenancy deposit schemes in writing with the occasional call. Your role will involve various tasks, and here are some examples of the interesting areas you’ll be involved in: Court orders, bank transfers and payments, anti-money laundering, investigations of bankruptcy/liquidation cases and tasks within the DPS Insured scheme. Key tasks include, but are not limited to: Answering queries from clients and colleagues and providing accurate guidance Review decisions and making payments accordingly Accurately producing documentation and reports Achieving service levels, working to departmental goals, and adhering to strict deadlines Supporting the Business Support Team Leader with delegated work This hybrid role offers a Monday to Friday, 35-hour working week with a salary band of £22,500 - £23,000. You must live within a reasonable commuting distance from our Bristol office on Bridgewater Road, BS13 8AE. What will you bring to the role?
Required
We’re looking for an intuitive colleague with strong interpersonal skills and experience of directly dealing with customers. You’ll have to demonstrate you’ve built good working relationships with colleagues and or stakeholders. Here are the skills and desirable experience required for this role: Experience in a customer and/or quality focussed role, customer service orientated Highly organised with methodical approach to problem solving and ability to prioritise effectively Meticulous eye for detail, excellent written and communication skills Ability to deal with stakeholders across business lines Motivated, energetic and an enthusiastic team player Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook. About Us
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. Seniority level
Entry level Employment type
Full-time Job function
Administrative
#J-18808-Ljbffr
