Business Support Administrator

Business Support Administrator Company overview: Sureserve Compliance Fire, part of the Sureserve Group, are a specialist in the supply, installation and maintenance of fire safety and security systems. We are currently recruiting for an experienced Business & Revenue Support Officer to join our team on a permanent basis. This role will be based in the Horsham office. Role overview: Primarily focuses on billing, while handling client inquiries and submitting administrative information to client portals. Responsibilities include ensuring the accuracy of month-end numbers, reporting revenue, and performing gross margin analysis. The position provides support to both finance and the operational functions. General duties & responsibilities: • Completion of application process as part of client billing cycle. • Creation and completion of sales invoicing to customers. • Ensure accurate sales ordering and job processing, following contract-specific procedures. • Ensure correct and timely job closure through Sureserve systems and software. • Monitor and track un-billed revenues, ensuring all job costs are accounted for. • Support with month-end billing and revenue close, including analysis of gross margin. • Review monthly billing trends in line with budget/forecast. • Using financial and non-financial data to support SLT and business decisions. • Understand and contribute to the team’s key business objectives and success metrics. • Collaborate with operational teams across multiple contracts and departments. • Assist with month-end reports, ad-hoc reports providing summaries for management. • Provide ad-hoc contract information and attend relevant meetings. Specific knowledge & requirements: Ability to work efficiently and accurately using own initiative. Strong competency using Microsoft Excel Experience of Microsoft Office Suite Experience in a finance and/or administration background. Excellent communication skills with the ability to communicate financial/ commercial information to a non-finance audience. Microsoft Navision/Dynamics experience would be an advantage but not essential. A ‘can do’ approach is essential We are passionate about our Employees and strive to create a great place of work and offer a wide range of experiences and opportunities that will help you achieve your career and personal goals. Benefits: Salary £24,000 to £26,500 per annum 25 days holiday (plus 8 statutory holidays) A day off for your Birthday Hybrid working Career progression opportunities Ongoing Mentoring and ‘career / performance coaching’ Commitment to training and development Structured induction/training program Employee Assistance Program Bike 2 Work & Employee savings schemes

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