Part time: 25hrs per week - Monday to Friday - 9.30am-2.30pm Career Growth: Opportunity to take on increasing responsibilities and contribute to team success Dynamic Environment: Be part of a customer-focused team within a fast-paced administrative setting Professional Development: Access to continuous learning and development. Key Responsibilities:
Administrative Support: Deliver specialist administrative support to a team or across teams, prioritising tasks based on team requirements and service objectives. Meeting Coordination: Take accurate meeting notes, prepare agendas, reports, and minutes for complex or confidential meetings. Event Planning: Organise and coordinate large-scale meetings, events, and statutory panels, ensuring smooth execution. Record Maintenance: Update and maintain both manual and computerised records. Customer Communication: Respond to telephone, email, and face-to-face queries effectively and professionally, resolving issues when appropriate. Report Generation: Produce clear and accurate reports, financial information, and data presentations for internal and external communication. Confidentiality: Handle sensitive or personal financial and service-related information with discretion and professionalism. Collaboration: Build and maintain effective working relationships with relevant colleagues and managers to meet service objectives. Updating IT systems to support service delivery. Key Skills, Qualifications and Experience:
Communication Skills: Excellent verbal and written communication for answering queries, writing reports, and handling customer interactions. Personal resilience, integrity and professionalism. Numeracy Skills: Good numeracy skills for handling data, financial calculations, and accurate reporting. Analytical Skills: Strong problem-solving and analytical skills, with the ability to make informed decisions based on data. IT Proficiency: Advanced knowledge of Microsoft Office (Word, Excel, Outlook, Teams), with some ability to use specialised systems like SAP or Mosaic. Time Management: Ability to prioritise work effectively, meeting deadlines and ensuring efficient service delivery. Adaptability: Ability to embrace change, learn new systems, and work flexibly across various tasks. Resilience & Integrity: Demonstrate professionalism and resilience when participating in sensitive or confidential processes. Qualifications: 4 GCSEs with A-C / 4-9 passes, including Maths and English, or equivalent qualifications/experience. Experience: Experience in an office environment, handling administrative tasks with a focus on customer service. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! We are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion; however, we would welcome your application for alternative vacancies.
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