Wentworth Club is one of the world’s finest private members Golf and Country Clubs, famous for its outstanding three Championship golf courses, in addition to a luxury Tennis & Health Club. The Club is surrounded and entwined within the Wentworth Estate, one of the most prestigious private estates in the London suburbs where many of the world’s premier golfers have their home.
The Business Support Coordinator will provide essential administrative and organisational support to the Greenkeeping Department, ensuring the smooth running and efficient operation of its activities. This role is integral to fostering communication, maintaining compliance, and supporting the department’s workforce.
Key Responsibilities
Administrative Support Accurately complete, submit, and track timesheets, including logging overtime, tracking absences, and managing holiday records. Monitor, schedule, and document return-to-work and absence meetings. Work alongside the People & Culture (P&C) team to ensure policies and procedures are followed. Take and produce minutes and action points for departmental meetings and other internal or external meetings as required. Organise recruitment activities, including interview scheduling, note taking, and follow-ups. Act as the main point of contact during the recruitment process. Maintain and update the team’s training requirements, including in-house training records, compliance training, and external training courses. Ensure the department's health and safety compliance, including keeping SOPs and risk assessments up to date. Liaise with external auditors to ensure compliance with the latest health and safety requirements. Support the wider team in adhering to company policies and procedures. Facilitate effective communication between the Greenkeeping Department and other departments within the organization. Draft letters, reports, and presentations. Manage out-of-office queries and communications. Key Knowledge, Skills & Experience
Proven experience in a supervisory role or as a Personal Assistant (minimum of 5 years), ideally within the leisure or hospitality industry (customer-focused business experience is essential). Strong proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint). Experience producing key documents (e.g., accounts, minutes, and presentations). Experience with SAP Concur. Educated to A-level or equivalent. Key Personal Attributes
Effective communication skills with stakeholders at all levels across the Club. Discretion and ability to handle sensitive and confidential information. Self-motivated, independent, and proactive, with a strong sense of initiative. Excellent teamwork and interpersonal skills. Flexible and adaptable to the changing demands of the business. Empathy for business activities and an appreciation of the commercial operations of a “Club.” Exceptional verbal and written communication skills. Strong organisational and forward-planning abilities. Meticulous attention to detail, with strong proofreading skills for accuracy. Ability to remain calm and organized under pressure, particularly when working to tight deadlines. Benefits
Company Bonus Scheme Company Pension Scheme with Standard Life Enhanced Company Sick Pay, Maternity and Paternity Employee meals provided Corporate Gym and Spa Membership at the Berystede Hotel Birthday leave – 1-day paid time off Exclusive Employee Engagement platform offers discounts at over 800 retailers, well-being centre, and much more. Comprehensive online courses and apprenticeships available Cash Plan with WPA Reward & Recognition schemes Cycle to Work Scheme Use of Golf and Tennis Facilities 20% discount in the Spa Company social events On-site parking available
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Administrative Support Accurately complete, submit, and track timesheets, including logging overtime, tracking absences, and managing holiday records. Monitor, schedule, and document return-to-work and absence meetings. Work alongside the People & Culture (P&C) team to ensure policies and procedures are followed. Take and produce minutes and action points for departmental meetings and other internal or external meetings as required. Organise recruitment activities, including interview scheduling, note taking, and follow-ups. Act as the main point of contact during the recruitment process. Maintain and update the team’s training requirements, including in-house training records, compliance training, and external training courses. Ensure the department's health and safety compliance, including keeping SOPs and risk assessments up to date. Liaise with external auditors to ensure compliance with the latest health and safety requirements. Support the wider team in adhering to company policies and procedures. Facilitate effective communication between the Greenkeeping Department and other departments within the organization. Draft letters, reports, and presentations. Manage out-of-office queries and communications. Key Knowledge, Skills & Experience
Proven experience in a supervisory role or as a Personal Assistant (minimum of 5 years), ideally within the leisure or hospitality industry (customer-focused business experience is essential). Strong proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint). Experience producing key documents (e.g., accounts, minutes, and presentations). Experience with SAP Concur. Educated to A-level or equivalent. Key Personal Attributes
Effective communication skills with stakeholders at all levels across the Club. Discretion and ability to handle sensitive and confidential information. Self-motivated, independent, and proactive, with a strong sense of initiative. Excellent teamwork and interpersonal skills. Flexible and adaptable to the changing demands of the business. Empathy for business activities and an appreciation of the commercial operations of a “Club.” Exceptional verbal and written communication skills. Strong organisational and forward-planning abilities. Meticulous attention to detail, with strong proofreading skills for accuracy. Ability to remain calm and organized under pressure, particularly when working to tight deadlines. Benefits
Company Bonus Scheme Company Pension Scheme with Standard Life Enhanced Company Sick Pay, Maternity and Paternity Employee meals provided Corporate Gym and Spa Membership at the Berystede Hotel Birthday leave – 1-day paid time off Exclusive Employee Engagement platform offers discounts at over 800 retailers, well-being centre, and much more. Comprehensive online courses and apprenticeships available Cash Plan with WPA Reward & Recognition schemes Cycle to Work Scheme Use of Golf and Tennis Facilities 20% discount in the Spa Company social events On-site parking available
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