Job introduction
Job title:
Business Support Officer – Family Drug and Alcohol Court Team (FDAC) Salary:
£26,409 – £30,060 per annum Location:
City Wide, Liverpool A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone! Liverpool Children’s Services have high ambitions and are on an improvement journey to become outstanding. We have an inspirational leadership team who have a fresh vision, dedicated to driving practice forward. It’s an exciting time to join us and be part of that change. The Role: Family Drug and Alcohol Courts (FDAC) are an innovative, problem-solving, and evidenced based multi-disciplinary intervention with families in the court arena. Evidence has shown that FDACs deliver better outcomes for families and children involved in the public family law justice system. The FDAC trained judges work in conjunction with the specialist team to support parents in overcoming substance misuse and related challenges to ensure they can safely care for their children. We have recently created this new and innovative service within Liverpool City Council and are looking for an experienced Business Support Officer to join the team! You will be an experienced Business Support Officer who can provide comprehensive administrative support to a diverse multi-disciplined team. You will be responsible for coordinating and managing schedules for all court hearings, meetings, and case reviews in a timely manner. As a Business Support Officer, you will be confident in being the first point of contact, providing clear communication and support for all families regarding their cases and resources available, building positive relationships ensuring their needs are met with empathy and professionalism. As the Business Support Officer, you will have strong organisational skills with good experience in diary management and be able to efficiently manage multiple tasks in tight deadlines to ensure smooth service delivery at all times, ensuring full compliance with confidentiality, data protection and legal requirements. You will be a good team player and be equally capable of individual work. This role will be vital to enabling the team to be effective in their work. Our offer to you: 35 hour working week
with hybrid working model At least 27 days holiday entitlement,
rising to 32 days after 5 years’ service (option to purchase further days) Agile working
- A “Flexibility First” approach to agile working where flexibility is the norm rather than the exception. Part of the Local Government Pension Scheme
– option to join the AVC scheme Progression
– opportunities and training through a wide range of high quality learning Health and Wellbeing
– including employee assistance programme Cycle to Work
and
Travel Pass Schemes Drive Time
– a salary sacrifice car lease scheme Family friendly policies with enhanced leave Discounted gym memberships Employee Volunteering Scheme Medicash Next steps: If you would like any further information or an informal discussion, please contact Harriet Cadman, Recruitment and Retention Lead, via
harriet.cadman@liverpool.gov.uk . Closing date:
Sunday 2 February 2025. Face-to-face interviews will be scheduled for the W/C 10 February 2025. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at
recruitment@liverpool.gov.uk .
#J-18808-Ljbffr
Job title:
Business Support Officer – Family Drug and Alcohol Court Team (FDAC) Salary:
£26,409 – £30,060 per annum Location:
City Wide, Liverpool A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone! Liverpool Children’s Services have high ambitions and are on an improvement journey to become outstanding. We have an inspirational leadership team who have a fresh vision, dedicated to driving practice forward. It’s an exciting time to join us and be part of that change. The Role: Family Drug and Alcohol Courts (FDAC) are an innovative, problem-solving, and evidenced based multi-disciplinary intervention with families in the court arena. Evidence has shown that FDACs deliver better outcomes for families and children involved in the public family law justice system. The FDAC trained judges work in conjunction with the specialist team to support parents in overcoming substance misuse and related challenges to ensure they can safely care for their children. We have recently created this new and innovative service within Liverpool City Council and are looking for an experienced Business Support Officer to join the team! You will be an experienced Business Support Officer who can provide comprehensive administrative support to a diverse multi-disciplined team. You will be responsible for coordinating and managing schedules for all court hearings, meetings, and case reviews in a timely manner. As a Business Support Officer, you will be confident in being the first point of contact, providing clear communication and support for all families regarding their cases and resources available, building positive relationships ensuring their needs are met with empathy and professionalism. As the Business Support Officer, you will have strong organisational skills with good experience in diary management and be able to efficiently manage multiple tasks in tight deadlines to ensure smooth service delivery at all times, ensuring full compliance with confidentiality, data protection and legal requirements. You will be a good team player and be equally capable of individual work. This role will be vital to enabling the team to be effective in their work. Our offer to you: 35 hour working week
with hybrid working model At least 27 days holiday entitlement,
rising to 32 days after 5 years’ service (option to purchase further days) Agile working
- A “Flexibility First” approach to agile working where flexibility is the norm rather than the exception. Part of the Local Government Pension Scheme
– option to join the AVC scheme Progression
– opportunities and training through a wide range of high quality learning Health and Wellbeing
– including employee assistance programme Cycle to Work
and
Travel Pass Schemes Drive Time
– a salary sacrifice car lease scheme Family friendly policies with enhanced leave Discounted gym memberships Employee Volunteering Scheme Medicash Next steps: If you would like any further information or an informal discussion, please contact Harriet Cadman, Recruitment and Retention Lead, via
harriet.cadman@liverpool.gov.uk . Closing date:
Sunday 2 February 2025. Face-to-face interviews will be scheduled for the W/C 10 February 2025. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at
recruitment@liverpool.gov.uk .
#J-18808-Ljbffr
