Hackney
to assist with the appointment of a
Business Support Officer
on a
3-month contract , highly likely to be extended at the client's discretion. Please apply with your CV for immediate consideration.
Rate of Pay :
£18.26 - £23.38 per hour
Responsibilities:
To develop and maintain filing systems and databases, both manual and electronic, and develop reporting formats/templates as requested.
To deal with telephone calls and provide high-quality correspondence, letters, presentations, and reports in line with service standards, as requested by the line manager.
To service case conferences, Arbitration Panels, contract meetings, confidential meetings, and other forums as required, producing high-quality minutes and clear, unambiguous records of key decisions.
To provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements, and provision of appropriate budget reports for management reporting.
To work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints, and enquiries, ensuring Hackney Council's deadlines for responses are complied with.
Qualifications:
NVQ Level 3 Business and Administration (or equivalent by experience).
Required Experience:
Relevant experience of working in an administrative/business support role, ideally in a social housing/repairs environment.
Experience of working in a building maintenance environment, with direct involvement in the delivery of customer-focused services.
Experience of providing financial administrative support.
Experience of managing, coordinating, and planning own workload.
Experience of working in a diverse environment including liaising with external and internal stakeholders, but most importantly, residents.
Please note:
You should be available to work immediately or at short notice.
You should have the right to work in the U.K.
Disclaimer:
Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent.
Important:
We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. In case the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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Required Skills: Discretion, Pay Enquiries, Templates, Provision, Compensation, Purchasing, Conferences, LTD, Filing, Databases, Presentations, Payments, Records, Administration, Planning, Maintenance, Business Management
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