Café and Delivered Hospitality Manager

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Full time
Location: Lewes
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Category:
We’re looking for a Café and Delivered Hospitality Manager to work within our Venues management team. This is a very exciting role as you will be overseeing the day-to-day operations in our café; Room 76. You will also be liaising between University departments enquiring about catering for their functions, and our longstanding catering supplier; Blend Catering. We are looking for someone with a good understanding of the trends within the hospitality sector, especially amongst young people. You will work with the Events team to maintain a diverse and exciting programme of events throughout the academic year. You’ll work with other bar managers in the Venues team to create and deliver training to an ever-growing team of student staff and Duty Managers. As part of your role managing the café you will be responsible for identifying, developing and maintaining good relationships with: Caterers, suppliers, regular catering customers including university departments, student groups/societies booking the venues, NUS Trading Team, and summer school clients. You will be the lead point of contact for internal and external clients looking for catering bookings and venue hire. You will also have the opportunity to work alongside other departments such as Finance, HR and our Catering partners, giving you an opportunity to see how the customer-facing operations connect with the whole organisation. This is a really great opportunity for somebody looking to enter the hospitality industry. JOB DESCRIPTION

Responsible to:

Venues Manager Responsible for:

Duty Managers and Customer Service Assistants (50+ grades 1-2) Hours of work:

36.5 hours per week including some evenings and weekends. Contract:

Fixed Term (1 year) Applicants:

Open to everyone Location:

Falmer House, University of Sussex, BN1 9QF. However we are supportive of hybrid working with 1 day per week working from home. Applications closing date:

5th January 2025 Shortlisting date/s:

6th - 7th January 2025 Interview date/s & time/s:

13th January 2025 (TBC) If you have any questions ahead of submitting your application, please feel free to email Jamie (jamie.b@sussexstudent.com) for an informal chat. COMMITMENT TO INCLUSION

We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community. We welcome applications from everyone, and we want to strongly encourage applications from; people with an ethnic minority or Chinese background, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments. If you have any suggestions as to how we could improve our language or application process please let us know. ABOUT US

We are looking for skilled, friendly and highly motivated people who share our vision and values. With our vibrant environment and organisational culture, the Students Union is a dynamic workplace only a few places could match. Led by students we are all about working with students to help them get the most out of their time here at the University of Sussex or Brighton and Sussex Medical School. Although we have different departments we think of ourselves as one big team and are often working all together on projects or helping each other out at big events such as Freshers week or Elections.

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