Role Overview
Meet and greet all staff, visitors and contractors in a professional and personable manner.
Deliver a consistently high-end customer focused experience.
Embody a high-performance approach and encourage colleagues to do the same.
Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard.
Work closely with stakeholders & client contacts (Facilities Manager, Security Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work.
Assist in emergency situations.
Provide timely and accurate information.
Respond appropriately to varying and fast changing priorities.
Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.).
Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both.
About the Role
STARS at Securitas provide a “two roles in one
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