STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors, and customers.
We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration, and much more with a discreet and vigilant security service. Shift Pattern - Monday to Friday 45 hrs per week 08:00 - 17:00 / 09:00 - 18:00 Pay Rate - £16.72 per hour Our
STARS
deliver a consistent high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site. Ensuring the safety and protection of customers' people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment.
STARS
is the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best-in-class, impeccable front of house services with enhanced security awareness training.
STARS
complete bespoke training, tailored to meet the specific needs of our clients.
About the Role Meet and greet all staff, visitors, and contractors in a professional and personable manner Deliver a consistently high-end customer-focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with stakeholders & client contacts (Facilities Manager, Security Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast-changing priorities Build strong rapport with recurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in keeping with the values, brand identity, and culture of both
Essential Skills Essential criteria: Operational delivery experience 5-year checkable history Exceptional customer service skills Computer literate Experience in customer service/customer-facing role Flexible, professional attitude Reliable and customer-focused with a commitment to exemplary service Adept at working under pressure Outstanding communication skills both written and oral Proactive, discreet, and motivated Extremely well presented Ability to work alone and as part of a team Self-aware and motivated IT literate with a good knowledge of Microsoft packages including Outlook and Office
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We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration, and much more with a discreet and vigilant security service. Shift Pattern - Monday to Friday 45 hrs per week 08:00 - 17:00 / 09:00 - 18:00 Pay Rate - £16.72 per hour Our
STARS
deliver a consistent high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site. Ensuring the safety and protection of customers' people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment.
STARS
is the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best-in-class, impeccable front of house services with enhanced security awareness training.
STARS
complete bespoke training, tailored to meet the specific needs of our clients.
About the Role Meet and greet all staff, visitors, and contractors in a professional and personable manner Deliver a consistently high-end customer-focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with stakeholders & client contacts (Facilities Manager, Security Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast-changing priorities Build strong rapport with recurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in keeping with the values, brand identity, and culture of both
Essential Skills Essential criteria: Operational delivery experience 5-year checkable history Exceptional customer service skills Computer literate Experience in customer service/customer-facing role Flexible, professional attitude Reliable and customer-focused with a commitment to exemplary service Adept at working under pressure Outstanding communication skills both written and oral Proactive, discreet, and motivated Extremely well presented Ability to work alone and as part of a team Self-aware and motivated IT literate with a good knowledge of Microsoft packages including Outlook and Office
#J-18808-Ljbffr
