CAMHS Crisis Line Practitioner

·
Full time
The SLP CAMHS Crisis Line aims to provide short-term, targeted telephone interventions to support young people in distress, as well as providing advice and support for parents and carers who have concerns about their child or young person's mental health.

The SLP CAMHS Crisis Line aims to de-escalate crises - reducing unnecessary A&E presentations (and potentially admissions) via alternative routes of support.

Main duties of the job

The post holder will respond to out of hours calls accessed via the Crisis Line, offering advice, support and guidance. To be aware of, and ensure that, the care team support the holistic needs of all children and young people, such as psychological, social, physical, recreational and spiritual needs.

As part of your role, you will be expected to:

Undertake an immediate risk assessment of the young person using your communication skills and clinical knowledge to ensure that any advice or guidance given is appropriate and robust. Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportive voice. Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise any potential risk issues that may become apparent during the call. Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child or young person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helps meet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported in managing them at home. Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children and young people they may have been called to attend out-of-hours.

About us

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). The SLP CAMHS Crisis Line is located in the Crisis Hub and will formally move to the new PEARS Maudsley building in 2025.

We are part of the South London Partnership and work across the 3 Trusts - South London and Maudsley, South West London and St Georges and Oxleas, serving all 12 Boroughs. The CAMHS Crisis Line is part of the Crisis Hub and works closely with the Response Team, and the Enhanced Treatment Service as well as the Community CAMHS Teams and CAMHS Crisis Services across the three trusts.

Benefits :

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer.

Job description

Job responsibilities

Job Purpose:

The SLP CAMHS Crisis Line aims to provide short-term, targeted telephone interventions to support young people in distress, as well as providing advice and support for parents and carers who have concerns about their child or young persons mental health.

The SLP CAMHS Crisis Line aims to de-escalate crises - reducing unnecessary A&E presentations (and potentially admissions) via alternative routes of support.

Key Responsibilities:

The post holder will respond to out of hours calls accessed via the Crisis Line, offering advice, support and guidance. To be aware of, and ensure that, the care team support the holistic needs of all children and young people, such as psychological, social, physical, recreational and spiritual needs.

As part of your role, you will be expected to: Undertake an immediate risk assessment of the young person using your communication skills and clinical knowledge to ensure that any advice or guidance given is appropriate and robust. Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportive voice during this time. Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise any potential risk issues that may become apparent during the call. Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child or young person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helps meet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported in managing them at home. Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children and young people they may have been called to attend out-of-hours. Work across the clinical systems used by the South London Partnership to access the clinical notes of children and young people to provide an individualised crisis response. After a telephone call has been completed, to liaise with professionals known to the young person in order to notify them of any risk issues or outcomes as a result of the call. Contributing towards the ongoing quality of service and care, to identify any risk issues in relation to the child or young persons health and social care and responding appropriately if there are any changes, significant factors relevant or incidents related to the service user.

Person Specification

Experience

Essential

Assessed supervised clinical experience working with children and adolescents with mental health problems/needs or clear evidence of transferable skills. Working in collaboration with supervisor, service user, carers and MDT in assessing needs, planning and implementing care. Experience of research based/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice. Taking responsibility for care delivery in a specific area and maintaining a safe therapeutic environment.

Desirable

Working with families in a multi-racial urban environment. Experience of Interagency working. Experience of managing a caseload. Experience of working in the community.

Qualifications

Essential

All applicants will require a professional training and relevant CAMHS experience in combination with professional registration with one of the following statutory bodies: Nursing Midwifery Council (NMC), Health & Care Professional's Council (HCPC), Association of Child Psychotherapists (ACP) The UK Council for Psychotherapy (UKCP).

Desirable

Master's degree. Training in Clinical supervision. Further post qualifying training and education in working with children and adolescents with mental health problems.

Knowledge and skills

Essential

Ability to plan and implement an approved treatment intervention. Able to provide quality care that is responsive to service user's needs, without close supervision. Skills in clinical assessment/baseline mental health assessment. Skills in risk assessment and risk management and crisis management. Self-aware, self-confident and intrinsically motivated. Problem solving, ability to identify problems, review options and take appropriate action without a predetermined framework. Willingness and ability to work as part of a team. Ability to deal with a wide range of complex needs. Empathy for service users including individuals who have experienced mental health problems. Flexibility to work shift patterns across 24hrs, 7days a week and across all clinical areas as required. Ability to fulfil all the requirements of the role.

Desirable

Skilled in supervision of others, and in providing critical and constructive feedback. Research informed and evidence-based methods of assessment, treatment and case management.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

Any attachments will be accessible after you click to apply.

334-NUR-6908109-LF #J-18808-Ljbffr

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