Campus Manager

Campus Manager Who are we looking for? We are looking for a new Campus Manager to join our new Campus Services centre in partnership with Aston University! The role will be on a full-time, permanent basis at Aston University, University of London Hub. The Campus Manager will lead on Operational and Student Services delivery, working alongside central Cambridge Education Group (CEG) and Aston University. As part of the Aston University London Hub Leadership team, there will be opportunities to present and deliver new initiatives, evolve existing processes, and ensure that student progress is accurately tracked and recorded. Key Objectives: Lead on delivery of student services and operations (such as facilities management, health and safety, timetabling) in the Aston University London Hub. Ensure that services are delivered to an excellent standard, and that academic and student data is collected and managed to relevant internal and external standards. Manage administrative systems and resources to ensure compliance with procedures, policies, and requirements of CEG, Aston University, and any external bodies. Oversee the day-to-day operational functions of the LSC, ensuring smooth delivery of services and addressing challenges as they arise. Support and deliver enrolment and induction for new and returning students to the highest standards. Act as the lead and designated senior staff member for escalation of complex student cases. Implement new systems processes to improve the learner journey. Ensure that systems and procedures are in place for the maintenance of accurate records. Organise and contribute to the administrative induction of new academic staff. Be responsible to the Director of University Programmes for the integrity of academic and personal student data. Follow agreed partnership policies and procedures to maintain continuous quality improvement. Develop and implement systems for the improvement of programme delivery, Centre management, and student experience. Key Specifications: Experience in an administrative position. Understanding of Higher Education and the needs of International Students. Experience in the development and review of information system processes. Experience in producing routine and bespoke data reports. Experience in creating and delivering reports to a senior level. Demonstrate cultural awareness and understanding. Commitment to teamwork and effective resource allocation. Ability to motivate, coach, and develop administrative team members. Confidence in presenting and manipulating data in Excel. Planning and organisational skills. Record of attention to detail. Excellent interpersonal, communication, and presentation skills. Practical problem-solving under time constraints. Ability to prioritise, meet deadlines, and work under pressure. Record of achievement in academic administration. About Cambridge Education Group: Cambridge Education Group promises to help students achieve more through expert tutors, innovative content, and premium facilities. We offer a wide range of options across our portfolio of global centres. About our partnership with Aston University: The Aston University London Hub is an exciting new HE centre launching in 2025, offering a range of postgraduate programmes. Why will you love working here? Working with our team, you will have the opportunity to grow personally while helping students develop. Benefits: Private Medical Insurance & Life Assurance cover Perkbox (discounts) Salary sacrifice car leasing Scheme; Cycle to Work scheme; Technology Purchasing Scheme Employee Assistance Program (EAP) Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off) Pension – Royal London salary sacrifice pension scheme Enhanced holiday of 25 days plus U.K bank Holidays. Closing Date:

12 January 2025

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