Job summary
Elevate Healthcare with Us: Become an Epic EPR Configuration Manager!
Are you ready to lead and innovate in a high-impact role? We're seeking a Configuration Manager with particular knowledge of Cardiology services to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025! This is your chance to play a crucial role in the future of patient care.
Why This Role is Your Next Big Move:
As a Configuration Manager, you'll be the driving force behind the successful implementation of a specific Epic module. Your expertise will ensure that the Cardiology module is configured to perfection and delivered on time and within budget.
Who We're Looking For: Expertise of clinical and operational Cardiology workflows, processes and pathways. Tech-Savvy Leaders: Excellent IT skills, a thirst for learning, and a genuine interest in enhancing patient pathways through Epic EPR. Organisational Pros: Strong project management capabilities and the ability to thrive in a fast-paced environment. Main duties of the job
What You'll Do: Lead with Precision: Track, report, and oversee the configuration build of your assigned module, ensuring top-notch delivery. Build and Learn: Engage in training to master complex Epic skills while taking on configuration build tasks. Drive Success: Combine your clinical, operational, or IT knowledge with stellar project and people management skills to achieve exceptional outcomes. What We Offer: Global Training: Exciting opportunities to train in both the UK and the USA. A valid passport and commitment to international travel are essential. Career Growth: Available as a secondment or fixed-term contract until September 2026, with potential for extension or permanent roles. About us
This vacancy is being advertised by Torbay and South Devon NHS Foundation Trust, however applications from individuals employed by Royal Devon University Healthcare NHS Foundation Trust and University Hospitals Plymouth NHS Trust are encouraged.
By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.
Don't miss out on this exciting opportunity to shape the future of healthcare. Apply now and be at the forefront of Epic EPR innovation!
Job description
Job responsibilities
Communication and Working Relationships Communicate with Epic implementation staff on a regular basis to agree design and implementation plans. Maintain good, productive working relationships with the EPR Senior Configuration Managers, EPR Configuration Lead, all Configuration Managers and their teams, and the relevant Project/Programme Managers to ensure the successful delivery of the enabling EPR. Meet regularly with relevant Care Group leadership teams, Heads of Service and Operational Managers to review progress and assure design and delivery. Analytical and Judgement Become an expert in the designated module to assist the Configuration Managers and wider team with troubleshooting problems and address questions from end users regarding the application. Utilise expert knowledge and experience of workflows and processes to develop pathways and new processes to support the configuration and implementation of the designated application which will impact on working practices across the Trust. To be a Subject Matter Expert for the designated area to be able to support other Configuration Managers and the post holders direct reports. Planning and Organisation Work with the designated Programme/Project Manager/other members of the Application Design and Delivery teams using PRINCE2 principles, to ensure your team meets the set deadlines to enable go-live. Physical Skills Advanced keyboard skills are required, with the additional ability to operate and interact with a number of complex systems at the same time. Ability to lift and carry IT equipment on an occasional basis. Patient and Client Care Patient contact is incidental although in this role there may be more involvement on the hospital floor to understand the impact of new workflows on the ordering of tests, taking and tracking samples. Policy and Service development Establishing Standard Operating Procedures that meet national standards for the way in which the assigned application will be used. Finance, Equipment and other Resources Prepare and submit papers for new developments that may arise from the process of delivering the Programme. Be responsible and accountable for delegated budgets within areas of responsibility. People Management and Training Line management and leadership of a team of Senior Application Co-ordinators/Analysts, Application Co-ordinators/Analysts and Principal Trainers in the design and build team across Epic in the designated area. This will include recruitment, PDRs, performance management, managing grievance and disciplinary procedures, mentoring and coaching where appropriate. Ensure that the work of the configuration team conforms to the design integrity for the designated application. Information Technology and Administrative Investigate end users preferences and populate databases as part of the configuration process. Work with the EPR Senior Configuration Managers, EPR Configuration Lead and assigned Programme/Project Manager to ensure that the EPR Programme Board is provided with appropriate performance monitoring data. Ensure that all generated documentation is fit for purpose, accepted and retained in line with EPR Programme Management Office processes, including that of others from within your designated team. Research and development Develop highly specialist configuration knowledge of the designated application areas by self-teaching from supplier manuals to solve problems in build/reporting/testing. To work closely with the Test Manager and other Configuration Managers in the introduction of standard procedures and documentation for the testing of the EPR system and provide support to the testing team, for system upgrades. Freedom to Act Responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines. Managing, co-ordinating and leading the multi-disciplinary configuration team whilst ensuring a consistent approach to the configuration and integration between the modules and across the Trust. Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate. Person Specification
Knowledge
Essential
Extensive knowledge of clinical, administrative and/or operational workflows and processes within a hospital environment. Expert knowledge of the uses of and requirements for patient data and information derived from clinical and administrative hospital systems, both internally and by external organisations. Knowledge of clinical or laboratory information systems. Detailed understanding of the implications of data quality on clinical safety and governance. Understanding of the development of patient-based clinical and administrative applications. Knowledge of strategic digital developments in the NHS. Desirable
Experience of implementing and managing a clinical system. Experience of Epic configuration. Qualifications
Essential
Educated to degree level in a relevant subject plus master's degree level or equivalent experience. Desirable
Epic Certification. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust Address
Exeter / Plymouth / Torquay
Lowes Bridge
Exeter / Plymouth / Torquay
TQ2 7AA
Employer's website #J-18808-Ljbffr
Elevate Healthcare with Us: Become an Epic EPR Configuration Manager!
Are you ready to lead and innovate in a high-impact role? We're seeking a Configuration Manager with particular knowledge of Cardiology services to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025! This is your chance to play a crucial role in the future of patient care.
Why This Role is Your Next Big Move:
As a Configuration Manager, you'll be the driving force behind the successful implementation of a specific Epic module. Your expertise will ensure that the Cardiology module is configured to perfection and delivered on time and within budget.
Who We're Looking For: Expertise of clinical and operational Cardiology workflows, processes and pathways. Tech-Savvy Leaders: Excellent IT skills, a thirst for learning, and a genuine interest in enhancing patient pathways through Epic EPR. Organisational Pros: Strong project management capabilities and the ability to thrive in a fast-paced environment. Main duties of the job
What You'll Do: Lead with Precision: Track, report, and oversee the configuration build of your assigned module, ensuring top-notch delivery. Build and Learn: Engage in training to master complex Epic skills while taking on configuration build tasks. Drive Success: Combine your clinical, operational, or IT knowledge with stellar project and people management skills to achieve exceptional outcomes. What We Offer: Global Training: Exciting opportunities to train in both the UK and the USA. A valid passport and commitment to international travel are essential. Career Growth: Available as a secondment or fixed-term contract until September 2026, with potential for extension or permanent roles. About us
This vacancy is being advertised by Torbay and South Devon NHS Foundation Trust, however applications from individuals employed by Royal Devon University Healthcare NHS Foundation Trust and University Hospitals Plymouth NHS Trust are encouraged.
By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.
Don't miss out on this exciting opportunity to shape the future of healthcare. Apply now and be at the forefront of Epic EPR innovation!
Job description
Job responsibilities
Communication and Working Relationships Communicate with Epic implementation staff on a regular basis to agree design and implementation plans. Maintain good, productive working relationships with the EPR Senior Configuration Managers, EPR Configuration Lead, all Configuration Managers and their teams, and the relevant Project/Programme Managers to ensure the successful delivery of the enabling EPR. Meet regularly with relevant Care Group leadership teams, Heads of Service and Operational Managers to review progress and assure design and delivery. Analytical and Judgement Become an expert in the designated module to assist the Configuration Managers and wider team with troubleshooting problems and address questions from end users regarding the application. Utilise expert knowledge and experience of workflows and processes to develop pathways and new processes to support the configuration and implementation of the designated application which will impact on working practices across the Trust. To be a Subject Matter Expert for the designated area to be able to support other Configuration Managers and the post holders direct reports. Planning and Organisation Work with the designated Programme/Project Manager/other members of the Application Design and Delivery teams using PRINCE2 principles, to ensure your team meets the set deadlines to enable go-live. Physical Skills Advanced keyboard skills are required, with the additional ability to operate and interact with a number of complex systems at the same time. Ability to lift and carry IT equipment on an occasional basis. Patient and Client Care Patient contact is incidental although in this role there may be more involvement on the hospital floor to understand the impact of new workflows on the ordering of tests, taking and tracking samples. Policy and Service development Establishing Standard Operating Procedures that meet national standards for the way in which the assigned application will be used. Finance, Equipment and other Resources Prepare and submit papers for new developments that may arise from the process of delivering the Programme. Be responsible and accountable for delegated budgets within areas of responsibility. People Management and Training Line management and leadership of a team of Senior Application Co-ordinators/Analysts, Application Co-ordinators/Analysts and Principal Trainers in the design and build team across Epic in the designated area. This will include recruitment, PDRs, performance management, managing grievance and disciplinary procedures, mentoring and coaching where appropriate. Ensure that the work of the configuration team conforms to the design integrity for the designated application. Information Technology and Administrative Investigate end users preferences and populate databases as part of the configuration process. Work with the EPR Senior Configuration Managers, EPR Configuration Lead and assigned Programme/Project Manager to ensure that the EPR Programme Board is provided with appropriate performance monitoring data. Ensure that all generated documentation is fit for purpose, accepted and retained in line with EPR Programme Management Office processes, including that of others from within your designated team. Research and development Develop highly specialist configuration knowledge of the designated application areas by self-teaching from supplier manuals to solve problems in build/reporting/testing. To work closely with the Test Manager and other Configuration Managers in the introduction of standard procedures and documentation for the testing of the EPR system and provide support to the testing team, for system upgrades. Freedom to Act Responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines. Managing, co-ordinating and leading the multi-disciplinary configuration team whilst ensuring a consistent approach to the configuration and integration between the modules and across the Trust. Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate. Person Specification
Knowledge
Essential
Extensive knowledge of clinical, administrative and/or operational workflows and processes within a hospital environment. Expert knowledge of the uses of and requirements for patient data and information derived from clinical and administrative hospital systems, both internally and by external organisations. Knowledge of clinical or laboratory information systems. Detailed understanding of the implications of data quality on clinical safety and governance. Understanding of the development of patient-based clinical and administrative applications. Knowledge of strategic digital developments in the NHS. Desirable
Experience of implementing and managing a clinical system. Experience of Epic configuration. Qualifications
Essential
Educated to degree level in a relevant subject plus master's degree level or equivalent experience. Desirable
Epic Certification. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust Address
Exeter / Plymouth / Torquay
Lowes Bridge
Exeter / Plymouth / Torquay
TQ2 7AA
Employer's website #J-18808-Ljbffr
