Cardiology Diagnostics Patient Administration Manager
The Cardiology Diagnostics department at SWBH NHS Trust is looking to recruit an Administrative Manager. The department currently provides outpatient services at both City Hospital and Sandwell Hospital sites and carries out a variety of procedures on patients with known or suspected cardiac conditions. The successful candidate will work over both sites and will also be required to rotate to our third site, the Midland Metropolitan University Hospital. Our clerical team is essential to the efficient running of the cardiology diagnostics department. The successful candidate will lead and manage the clerical team, and be responsible for ensuring the smooth running of all clerical and administrative functions of the department. They will work alongside the department's senior clinical leaders to monitor diagnostic waiting times, ensuring that resources are used efficiently and effectively in order to match clinical demand. We are looking for an organised, proactive, computer literate individual who is able to work well under pressure, work well on their own initiative, but also work well as a team. A thorough knowledge and understanding of diagnostic pathways and 18 RTT targets is essential for this role, as well as experience of validation and waiting list management. In addition, the applicant must have excellent communication skills, and the ability to prioritise their own workload in a fast-paced, ever-changing environment. Main duties of the job
Manage clerical and administrative processes associated with patient pathways in line with national policy guidance and organisational standard operating procedures to ensure effective patient access and waiting list management for the cardiology diagnostics service. Lead and develop the clerical and admin team. Validate patient pathways to ensure compliance with national diagnostic and 18 RTT targets. Management of the departmental booking system. Complete data returns related to DM01. Monitor clerical KPIs. About us
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first-class, purpose-built premises. As a result, the base of this role may change to MMUH. If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. We have three strategic objectives: Our People - to cultivate and sustain happy, productive and engaged staff. Our Patients - to be good or outstanding in everything we do. Our Population - to work seamlessly with our partners to improve lives. Job responsibilities
Please refer to the attached Job Description and Person Specification for full details of this role. Person Specification
Experience
Significant experience of working in healthcare records/waiting list. Experience of working with IPM, CDA and Ormis systems. Experience of managing teams / line management. Experience of working with multidisciplinary teams. Experience of implementing new practice. Qualifications
GCSE Maths and English or equivalent. Willingness to undertake further training. NVQ 4 or Certificate of Institute of Health Records and Information Management [IHRIM] or equivalent. ECDL. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £29,970 to £36,483 a year pro rata per annum.
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The Cardiology Diagnostics department at SWBH NHS Trust is looking to recruit an Administrative Manager. The department currently provides outpatient services at both City Hospital and Sandwell Hospital sites and carries out a variety of procedures on patients with known or suspected cardiac conditions. The successful candidate will work over both sites and will also be required to rotate to our third site, the Midland Metropolitan University Hospital. Our clerical team is essential to the efficient running of the cardiology diagnostics department. The successful candidate will lead and manage the clerical team, and be responsible for ensuring the smooth running of all clerical and administrative functions of the department. They will work alongside the department's senior clinical leaders to monitor diagnostic waiting times, ensuring that resources are used efficiently and effectively in order to match clinical demand. We are looking for an organised, proactive, computer literate individual who is able to work well under pressure, work well on their own initiative, but also work well as a team. A thorough knowledge and understanding of diagnostic pathways and 18 RTT targets is essential for this role, as well as experience of validation and waiting list management. In addition, the applicant must have excellent communication skills, and the ability to prioritise their own workload in a fast-paced, ever-changing environment. Main duties of the job
Manage clerical and administrative processes associated with patient pathways in line with national policy guidance and organisational standard operating procedures to ensure effective patient access and waiting list management for the cardiology diagnostics service. Lead and develop the clerical and admin team. Validate patient pathways to ensure compliance with national diagnostic and 18 RTT targets. Management of the departmental booking system. Complete data returns related to DM01. Monitor clerical KPIs. About us
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first-class, purpose-built premises. As a result, the base of this role may change to MMUH. If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. We have three strategic objectives: Our People - to cultivate and sustain happy, productive and engaged staff. Our Patients - to be good or outstanding in everything we do. Our Population - to work seamlessly with our partners to improve lives. Job responsibilities
Please refer to the attached Job Description and Person Specification for full details of this role. Person Specification
Experience
Significant experience of working in healthcare records/waiting list. Experience of working with IPM, CDA and Ormis systems. Experience of managing teams / line management. Experience of working with multidisciplinary teams. Experience of implementing new practice. Qualifications
GCSE Maths and English or equivalent. Willingness to undertake further training. NVQ 4 or Certificate of Institute of Health Records and Information Management [IHRIM] or equivalent. ECDL. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £29,970 to £36,483 a year pro rata per annum.
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