Care Co-ordination Team Leader

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Full time
Location: Acton, England, gb
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Employer: West London NHS Trust Employer type: NHS Site: Acton Health Centre Town: Acton Salary: £51,883 - £58,544 Per Annum Inclusive of HCAS Salary period: Yearly Closing: 22/01/2025 23:59 Interview date: 29/01/2025 Care Co-ordination Team Leader

Band 7

West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow. Job overview

In this pivotal role, you will lead a team of health and social care coordinators, ensuring patients receive personalised and coordinated support tailored to their needs. Working at the heart of integrated care in Ealing, you will collaborate closely with clinicians, social care, and community services to provide timely, effective care for patients across the borough. We are seeking an enthusiastic, proactive professional with community or hospital experience who can bring strong organisational and leadership skills to the role. You will be responsible for managing and supporting your team to achieve consistently high standards, while fostering effective working relationships with a wide range of stakeholders, including GPs, District Nurses, Social Workers, and Occupational Therapists. This position aligns with the NHS Five Year Forward View's goals to enhance primary care, reduce hospital admissions, and promote patient independence, thereby helping individuals maintain better health for longer. Main duties of the job

As the Band 7 Team Leader for the Care Coordination Service, you will lead and support a team of health and social care coordinators, ensuring they deliver personalised, high-quality care for patients. You will oversee the integration of services by working collaboratively with GPs, District Nurses, Social Workers, and other professionals to create seamless care plans that reduce hospital admissions and promote patient independence. Key responsibilities include managing your team’s performance, ensuring compliance with governance standards, and fostering a culture of continuous improvement. You will use your leadership skills to inspire and motivate, ensuring timely, effective communication between all stakeholders. Person specification

Education & Qualifications

Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area Post-graduate degree in Management Studies or equivalent Previous Experience and Knowledge

Significant experience of successfully operating in a politically sensitive environment Evidence of continued professional Development Demonstrated experience of co-ordinating a multi-disciplinary team in complex and challenging environments Understanding of the public sector Experience of managing risks and reporting Experience of carrying out clinical audits, drafting briefing audits, and ensuring quality Experience of managing a team without direct line management Experience of monitoring budgets and business planning processes Demonstrated experience in a healthcare environment Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project Communication Skills

Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders Experience of creating and giving presentations to a varied group of internal and external stakeholders Analytical Skills

Ability to analyze complex issues where material is conflicting and drawn from multiple sources Demonstrated capability to act upon incomplete information, using experience to make inferences and decisions Numerate and able to understand complex financial issues combined with deep analytical skills Experience of setting up and implementing internal processes and procedures Knowledge of Financial Systems e.g. monitoring budget management, processing invoices, and procurement Planning Skills

Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly Autonomy

Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution. West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

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