We are looking for a network Care Co-ordinator to join our network
An exciting opportunity has arisen for a Care Coordinator to join our developing multidisciplinary teams across Porter Valley Network.
We are looking for a compassionate, collaborative and motivated care coordinator to support the delivery of care to vulnerable patients referred to our social prescribing hub, coordinating the work of social prescribing professionals and the wider social and voluntary care sectors in our area.
You will be an essential part of a dynamic and forward-thinking multidisciplinary team spanning practices and our Primary Care Mental health team.
Salary £21,892.00-£25000 FTE dependant on experience
FTE 37.5 hours
Main duties of the job
Primary Duties and Areas of Responsibility: Triage and help patients referred to our social prescribing hub. Liaise and work with our wider social prescribers. Coordinate our patients waiting for assessment by our Primary Care Mental health team. Coordinate our at scale public health work on health promotion and cancer care support. Coordinate our wider community MDT and develop our integrated neighbourhood working. Develop new projects like our peer support groups. About us
Porter Valley Network is a primary care network of 6 GP practices covering a population of over 45,000 patients across South West Sheffield. We began in 2019 and now employ around 35 members of staff across our Central social prescribing site at Kings Centre and across our 6 practices. We are dedicated to providing safe and compassionate care to our patients across our area and have developed a social prescribing hub to help our patients and our community. Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable. Our vision is to provide high quality, community health care that enables people to lead healthier lives, whilst feeling supported and cared for. Job responsibilities
The Care Co-ordinator will work flexibly across all 6 GP Surgeries in the Porter Valley Primary Care Network (PCN). You will be part of a large multidisciplinary team which supports a population of approximately 43,000 patients. This role is pivotal to ensuring that all patients receive the best possible care and service. Utilising population health intelligence for the network you will proactively identify and support a cohort of patients to ensure access to personalised care; holistically bringing together all of a person's identified care and support needs, exploring options to meet these within a single personalised care and support plan in line with best practice, based on what matters to the person. You will also work with patients identified for support by clinicians and referred into the Health and wellbeing Hub across the network. Providing advice and information, ensuring improved efficient patient access to services through timely health and care planning. The role will include supporting digital initiatives and includes responsibilities for the co-ordination of the patients' journey through primary care. This will require an ability to change focus as required and management of different projects as the Networks are directed by NHSE. The PCNs Core Network Practices will identify a first point of contact for general advice and support to provide you with supervision, this could be provided by one or more named individuals within the PCN. You will have the opportunity to discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g. abuse, domestic violence and support with mental health) with a relevant GP. You will also support the PCN team in coordinating all key activity required to meet the delivery of the QOF QI, IIF and the PCN DES contract specifications. This will require you to remain up to date with new requirements and take a lead in monitoring progress and supporting practice and the network in making progress towards the required achievements. Person Specification
Qualifications
GCSE Grade A-C in Maths and English or skills level 2 Maths and English or equivalent ECDL or equivalent Diploma /HNC level education or relevant experience. NVQ level 3 Business administration or relevant experience. Commitment to Continued Personal Development through further study. Long term conditions training/awareness Welfare Rights basic training. Experience
Good working knowledge of Microsoft systems Word, Excel etc. and use of databases. Understanding of the NHSE requirements of the Primary Care Service across the PCN DES, QoF QI and the IIF. Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality. Able to give lifestyle self-care advice. Working in a busy and demanding environment whilst delivering in a timely manner, ability to manage different projects simultaneously whilst prioritising own workload. Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field. Knowledge of GP clinical systems S1 and data coding within Primary Care. Experience of working in Primary Care / GP Practice. Experience of working in a multi-disciplinary setting where influence and negotiation is required. Knowledge/familiarity with medical terminology. Vulnerable adults awareness. Skills/Attributes
Proven record of excellent written and verbal communication skills and interpersonal skills. Able to work as part of a team. Able to prioritise and manage own workload. Car user (to travel between more than one GP practice). Excellent organisational skills. Excellent motivational and influencing skills. Strong analytical and judgement skills. Excellent negotiating skills. Ability to analyse and interpret information and present results in a clear and concise manner. Experience providing advice/signposting to users. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Primary Duties and Areas of Responsibility: Triage and help patients referred to our social prescribing hub. Liaise and work with our wider social prescribers. Coordinate our patients waiting for assessment by our Primary Care Mental health team. Coordinate our at scale public health work on health promotion and cancer care support. Coordinate our wider community MDT and develop our integrated neighbourhood working. Develop new projects like our peer support groups. About us
Porter Valley Network is a primary care network of 6 GP practices covering a population of over 45,000 patients across South West Sheffield. We began in 2019 and now employ around 35 members of staff across our Central social prescribing site at Kings Centre and across our 6 practices. We are dedicated to providing safe and compassionate care to our patients across our area and have developed a social prescribing hub to help our patients and our community. Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable. Our vision is to provide high quality, community health care that enables people to lead healthier lives, whilst feeling supported and cared for. Job responsibilities
The Care Co-ordinator will work flexibly across all 6 GP Surgeries in the Porter Valley Primary Care Network (PCN). You will be part of a large multidisciplinary team which supports a population of approximately 43,000 patients. This role is pivotal to ensuring that all patients receive the best possible care and service. Utilising population health intelligence for the network you will proactively identify and support a cohort of patients to ensure access to personalised care; holistically bringing together all of a person's identified care and support needs, exploring options to meet these within a single personalised care and support plan in line with best practice, based on what matters to the person. You will also work with patients identified for support by clinicians and referred into the Health and wellbeing Hub across the network. Providing advice and information, ensuring improved efficient patient access to services through timely health and care planning. The role will include supporting digital initiatives and includes responsibilities for the co-ordination of the patients' journey through primary care. This will require an ability to change focus as required and management of different projects as the Networks are directed by NHSE. The PCNs Core Network Practices will identify a first point of contact for general advice and support to provide you with supervision, this could be provided by one or more named individuals within the PCN. You will have the opportunity to discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g. abuse, domestic violence and support with mental health) with a relevant GP. You will also support the PCN team in coordinating all key activity required to meet the delivery of the QOF QI, IIF and the PCN DES contract specifications. This will require you to remain up to date with new requirements and take a lead in monitoring progress and supporting practice and the network in making progress towards the required achievements. Person Specification
Qualifications
GCSE Grade A-C in Maths and English or skills level 2 Maths and English or equivalent ECDL or equivalent Diploma /HNC level education or relevant experience. NVQ level 3 Business administration or relevant experience. Commitment to Continued Personal Development through further study. Long term conditions training/awareness Welfare Rights basic training. Experience
Good working knowledge of Microsoft systems Word, Excel etc. and use of databases. Understanding of the NHSE requirements of the Primary Care Service across the PCN DES, QoF QI and the IIF. Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality. Able to give lifestyle self-care advice. Working in a busy and demanding environment whilst delivering in a timely manner, ability to manage different projects simultaneously whilst prioritising own workload. Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field. Knowledge of GP clinical systems S1 and data coding within Primary Care. Experience of working in Primary Care / GP Practice. Experience of working in a multi-disciplinary setting where influence and negotiation is required. Knowledge/familiarity with medical terminology. Vulnerable adults awareness. Skills/Attributes
Proven record of excellent written and verbal communication skills and interpersonal skills. Able to work as part of a team. Able to prioritise and manage own workload. Car user (to travel between more than one GP practice). Excellent organisational skills. Excellent motivational and influencing skills. Strong analytical and judgement skills. Excellent negotiating skills. Ability to analyse and interpret information and present results in a clear and concise manner. Experience providing advice/signposting to users. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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