About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Our values are at the heart of everything we do.
Click here
to find out more. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey. Role Summary
Castle Place Practice are looking for a Care Coordinator to join our busy admin and reception teams, providing support to our Patients, GPs, Practice manager and other members of the Primary Health Care team. This is an essential role ensuring patients receive the highest quality of care and helping to coordinate various work streams, providing a welcoming and friendly professional service to general members of the public and all staff and visitors to the practice. Please note that the role of Care Coordinator is not a clinical role. About the Role
For more information on the Job Description and Responsibilities please click the link below. More detail about the role Previous experience of working within the GP Practice or other health care provider would be desirable. You must be organised, self-motivated, forward-thinking with excellent customer service skills. It is important that the candidate is empathetic towards patients using the Practice and can remain calm under pressure and deal with patient queries whilst answering calls and dealing with GP requests. You should be assertive, able to multi-task, and manage a high volume of patients in reception while responding to other demands. Knowledge of medical terminology would also be an advantage. This role is wide and varied, and the successful candidate will work closely with the patient and a multi-disciplinary team of clinicians to co-ordinate their healthcare needs, directing them to the appropriate service ensuring they get the most suitable care from the relevant health or social care provider. You will also be the first point of contact for the care homes covered by Tiverton PCN and will build and maintain good working relationships with care home staff. You will also be allocated a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities, and/or population health management risk stratification. You must be a person who enjoys working within a team but who also has the ability to take responsibility for their own work. If you think you are up to the challenge and would like to be part of the Castle Place team, then please apply now. In return for your hard work and dedication, we can offer you the opportunity to work within a very friendly and supportive team within the Royal Devon and Exeter NHS Trust Organisation. Working Pattern:
20 hours per week Monday: 8.30 to 16.00; Thursday and Friday: 9.00 to 16.00 Interview Date:
To Be Confirmed For further information please contact:
Lisa Sydenham, Operations Manager: lisa.sydenham@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received. The
Royal Devon University Healthcare NHS Foundation Trust
was established in April 2022, bringing together the expertise of both the
Royal Devon and Exeter NHS Foundation Trust
and
Northern Devon Healthcare NHS Trust.
#J-18808-Ljbffr
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Our values are at the heart of everything we do.
Click here
to find out more. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey. Role Summary
Castle Place Practice are looking for a Care Coordinator to join our busy admin and reception teams, providing support to our Patients, GPs, Practice manager and other members of the Primary Health Care team. This is an essential role ensuring patients receive the highest quality of care and helping to coordinate various work streams, providing a welcoming and friendly professional service to general members of the public and all staff and visitors to the practice. Please note that the role of Care Coordinator is not a clinical role. About the Role
For more information on the Job Description and Responsibilities please click the link below. More detail about the role Previous experience of working within the GP Practice or other health care provider would be desirable. You must be organised, self-motivated, forward-thinking with excellent customer service skills. It is important that the candidate is empathetic towards patients using the Practice and can remain calm under pressure and deal with patient queries whilst answering calls and dealing with GP requests. You should be assertive, able to multi-task, and manage a high volume of patients in reception while responding to other demands. Knowledge of medical terminology would also be an advantage. This role is wide and varied, and the successful candidate will work closely with the patient and a multi-disciplinary team of clinicians to co-ordinate their healthcare needs, directing them to the appropriate service ensuring they get the most suitable care from the relevant health or social care provider. You will also be the first point of contact for the care homes covered by Tiverton PCN and will build and maintain good working relationships with care home staff. You will also be allocated a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities, and/or population health management risk stratification. You must be a person who enjoys working within a team but who also has the ability to take responsibility for their own work. If you think you are up to the challenge and would like to be part of the Castle Place team, then please apply now. In return for your hard work and dedication, we can offer you the opportunity to work within a very friendly and supportive team within the Royal Devon and Exeter NHS Trust Organisation. Working Pattern:
20 hours per week Monday: 8.30 to 16.00; Thursday and Friday: 9.00 to 16.00 Interview Date:
To Be Confirmed For further information please contact:
Lisa Sydenham, Operations Manager: lisa.sydenham@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received. The
Royal Devon University Healthcare NHS Foundation Trust
was established in April 2022, bringing together the expertise of both the
Royal Devon and Exeter NHS Foundation Trust
and
Northern Devon Healthcare NHS Trust.
#J-18808-Ljbffr
