As the Registered Care & Support Manager, you will be pivotal to the success of our scheme in Harrow, where we support 39 customers in an extra care service. Each customer has unique support needs and individual care requirements, focusing on maintaining independent living and achieving social inclusion.
You will be responsible for the day-to-day running of the support service we provide, delivering an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. We expect the manager to lead by example and develop a team to deliver the service to its highest standard.
What you’ll need to succeed
To be successful in the role, previous experience of working with vulnerable adults to live independently is essential. You will influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business. As you will be responsible for ensuring compliance with contractual, regulatory, and business requirements, you must also demonstrate significant experience within a CQC registered scheme and the associated standards. In addition, you will effectively manage staff, service budgets, and other resources to ensure commercial viability. This should all be evidenced on your CV. What you’ll get in return
In return, you will be exposed to a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set. We offer great benefits, including: 28 days annual leave plus 8 bank holidays (pro rata for part-time) per year 2 volunteering days per year for community support An additional ‘Beliefs day’ once a year for an extra day off Supported family-friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Hybrid working - dependent on job role and department Health cash plan scheme for everyday healthcare needs Tenancy deposit – interest-free loan for rental deposits Access to extensive learning and training opportunities Colleague virtual social platform for organisational updates Career progression across the organisation with mentoring and coaching programmes Employee Assistance Programme for colleague wellbeing About us
Here at Metropolitan Thames Valley Housing (MTVH), we are committed to promoting equality, diversity, and inclusion. We work collaboratively, ‘Serving people better every day’, to educate, support, and develop all of our diverse employees and the communities we serve. We provide a platform of Network groups for employees to share views and recommend improvements, creating a sense of community and ensuring that every employee feels valued. Our core values of Dare, Care, and Collaborate demonstrate that we are a people-focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to complete the application as soon as possible to avoid disappointment.
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To be successful in the role, previous experience of working with vulnerable adults to live independently is essential. You will influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business. As you will be responsible for ensuring compliance with contractual, regulatory, and business requirements, you must also demonstrate significant experience within a CQC registered scheme and the associated standards. In addition, you will effectively manage staff, service budgets, and other resources to ensure commercial viability. This should all be evidenced on your CV. What you’ll get in return
In return, you will be exposed to a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set. We offer great benefits, including: 28 days annual leave plus 8 bank holidays (pro rata for part-time) per year 2 volunteering days per year for community support An additional ‘Beliefs day’ once a year for an extra day off Supported family-friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Hybrid working - dependent on job role and department Health cash plan scheme for everyday healthcare needs Tenancy deposit – interest-free loan for rental deposits Access to extensive learning and training opportunities Colleague virtual social platform for organisational updates Career progression across the organisation with mentoring and coaching programmes Employee Assistance Programme for colleague wellbeing About us
Here at Metropolitan Thames Valley Housing (MTVH), we are committed to promoting equality, diversity, and inclusion. We work collaboratively, ‘Serving people better every day’, to educate, support, and develop all of our diverse employees and the communities we serve. We provide a platform of Network groups for employees to share views and recommend improvements, creating a sense of community and ensuring that every employee feels valued. Our core values of Dare, Care, and Collaborate demonstrate that we are a people-focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to complete the application as soon as possible to avoid disappointment.
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